After building a custom PC, my system did not work at all. I gave many technicians a contact, and David stood out from the beginning because of his great price and his immediate concern for the issue.
After talking to him on the phone for about 90 minutes of free advice over two days, I am on my way of replacing the proper part and even received custom advice for my current build!
It may not be hard to find a tech who is knowledgeable and friendly, but it IS hard to find one at the price point that David offers. If your PC is shot this far as for you to be here reading my comment, David is your guy!