I am a person who regularly reads reviews when trying to decide on a purchase or hiring for a service, so I purposely waited until Heather had come a couple of times to write a review for her. She shows up on time or even a little earlier than she promises, and is very efficient. She is very pleasant and professional, expecting feedback and encouraging you to not be afraid to let her know if she missed something or if you would like something done differently. Heather pays attention to the details which make the difference between a good house cleaner and a great one. The cobwebs are found and cleared, the lid of the garbage can is cleaned, the toaster oven and microwave are done... She lifts things up and moves them to clean under thoroughly instead of just going around. She put the chairs up on the table to get the floor shiny, and has even offered to do laundry. I have used a few house cleaners in the area over the past couple of years, and Heather is by far the best of them. I would highly recommend her services, and will happily repost if this opinion changes in the future.