FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is a 50% cancellation fee for missed appointments that are not cancelled 48 hours in advance. If the cancellation fee is not paid then they will not be able to resume lessons until it is.
- What is your typical process for working with a new customer?
Typically there is a brief consultation to see the students needs. During that consultation I evaluate if I think I will be a good fit to teach the student and determine how I can best assist them.
- What education and/or training do you have that relates to your work?
I have an Associates degree in Biology from Springfield Technical Community College and a Bachelors of Science in Environmental Science from Westfield State University. I have worked as a tutor for colleges for a total of four years, in addition to running my own tutoring business for the past three. In total I have been tutoring and working in school systems for five years.