

Prometheus Home Services
Responds in about 4 hours
Current Top Pro
Hired 58 times
Serves Stoneham, MA
Background checked
7 employees
5 years in business
Cash, Check, Credit card, PayPal, Square cash app, Venmo
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Current Top Pro
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
9 photos
Customers rated this pro highly for professionalism, responsiveness, and work quality.
41 reviews
Read reviews that mention:
Hired on Thumbtack
Hired on Thumbtack
Details: Repair existing sump pump • Submersible pump located inside basin • No, the building is not currently flooded • Residential
Hired on Thumbtack
Hired on Thumbtack
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • Washing machine • House
Hired on Thumbtack
Hired on Thumbtack
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Other appliance • House
Hired on Thumbtack
Hired on Thumbtack
Details: No, repair is not urgent • Only one drain has issues • Clogging • Slow draining • Gurgling sounds • House
Hired on Thumbtack
Hired on Thumbtack
Details: Less than a few hours • Kitchen • Garbage disposal • Townhouse
Christian Decristofaro
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have competitive industry standardized pricing that operates on an upfront flat-rate basis for labor with built in guarantees on workmanship. We offer a Homeowner friendly Prometheus Edge Membership that has a variety of benefits including discounted labor rates from 10-25% depending on the type of service requested.
- What is your typical process for working with a new customer?
Customer request a service(s), our office contacts customer to schedule a FREE virtual quote or an in-person evaluation service, customer approves the quote, office confirms service appointment time, our technician arrives at the customer's home during scheduled time of service, provides a final onsite evaluation, customer confirms and approves the service, technician performs the agreed service, technician tests all work performed, technician gives the guarantee on workmanship, finally, technician collects payment for the service(s) rendered.
- What education and/or training do you have that relates to your work?
The owner has: over 20 years in the field of plumbing, Vocational Schooling for both Journeyman and Master Plumbing Programs, Graduated Plumbing TIER V and Master programs, Fully Licensed Massachusetts Master Plumber, National Drain and Sewer Training Certificate, Sewer Excavations, Specialized Jetter cleaning Training, Specialized Underground Non-Evasive Repair technologies, and state required continuing education of current Massachusetts Plumbing and Gas Code.