I submitted a bid here on thumbtack.com for some gutter repair and replacement work and Erik was quick to reply. We discussed the job on thumbtack so we could get a good understanding from one another of what I was looking to have done and the time, labor and costs the job might require before he gave me a preliminary quote. We then scheduled a time and he came to my home to give me a better estimate of the job. I needed to have some extensive carpentry work done to the wood fascias b/c of rain damage, mold, rotting, so he came back another time with a master carpenter to give me a more realistic quote of the job. I stressed that whatever he did, I wanted it to come out beautiful and increase the value of the home. I felt confident that Erik would do just that and I felt his price was fair. Disclaimer: my neighbor is a contractor, so he offered to do the job for considerably less and we hired him, not Erik, but there has been a miscommunication of expectations b/w my neighbor and I, so although, I'm confident the job will be done right and beautifully, it feels different than if I had hired Erik.