Roberto Torres

Ware, MA

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About this pro

How does your service stand out?

My work stands out from others because I focus on non profits and small businesses that have services available to them at no cost or that are heavily discounted.

What do you enjoy about the work you do?

I love delivering solutions to people that solve a problem or fill a need. I have a passion for small businesses, churches and non profits who need help navigating the tech space.

Location

Ware, MA 01082

Background check

Complete

Years in business

7

Number of employees

1

Times hired on Thumbtack

1

Reviews

7 Reviews
  • Chris R. Aug 8, 2017
    Roberto is so knowledgeable. He is a pleasure to work with. Patient and quick to respond to questions.
    Roberto T. Aug 8, 2017

    Chris, thank you for the kind words. It was my pleasure.

  • Bonnie G. Aug 8, 2017
    Roberto was a god send to the ware café he pointed me in the right direction and helped me along the way I'm a computer illiterate person to some extent but he put me on the path with a new computer and gave me some really good knowledge on the ins & outs of it, he also set up our web site which is always a work in progress . can't say enough about Roberto he will not disappoint.
    Roberto T. Aug 8, 2017

    Thank you so much for the kind words! I really enjoyed working with you Bonnie.

  • Ed B. Aug 7, 2017
    Great guy knows his stuff.
    Roberto T. Aug 7, 2017

    Ed, thanks so much! It was a great experience working with your company and all the staff.

  • Marlene L. Aug 7, 2017
    Roberto understood what I needed to have done on my website. He did the work quickly and professionally, with good communication along the way.
    Roberto T. Aug 7, 2017

    Thank you Marlene! It was a pleasure working with you.

  • Nancy T. Dec 1, 2013
    The Town of Barre's Financial department needed an inexpensive means of sharing data, automated off-site backup as well as security and virus protection. Roberto listened to our needs and offered a simple, inexpensive solution. The install was quick with no down time. He monitors everything and we have peace of mind. I would highly recommend his services!
    Roberto T. Dec 1, 2013

    Thanks Nancy so much! I am glad I was able to help you guys out.

  • Andrew H. Nov 19, 2013
    Service was done within a week and the work was quality. Mr. Torres was easy to get a hold of with any questions and was willing to explain his answers in a way that I could understand (no computer experience on my end). Would go back to Mr. Torres with any future computer issues.
    Roberto T. Nov 22, 2013

    Thank you very much!

  • Becky J. Nov 19, 2013
    Roberto at digitaltorres.com has been building a website, becplumbing.com, for our business. Unfortunately because we are very busy we have not given him much help in doing this but he has done a great job with what little information we have given him so far. The website has definitely helped our business. He is very knowledgeable in his field. He has been a pleasure to work with.
    Roberto T. Nov 22, 2013

    Thank you so much! I am glad I could help and I hope more customers are finding out what great work you guys do.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
My experience has taught me that I relate to a particular demographic. Medium to large businesses need a full marketing and development team, and that is NOT me. My services and fees are based on what I know I can deliver on which is: - One on one customer service - Quick delivery on projects - Simple and easy to use solutions I will recommend what works for YOU. Simple.
What is your typical process for working with a new customer?
I like to learn about who I am working with. What their vision is and how I can help accomplish that vision.
What education and/or training do you have that relates to your work?
Lots of experience and training in this field working for Churches, Universities, Hospitals and Berkshire Hathaway owned businesses.
How did you get started doing this type of work?
It's been a natural transition from hardware to software to design and development.
What types of customers have you worked with?
I have worked with non-profits, churches, locally owned businesses and service providers.
What advice would you give a customer looking to hire a provider in your area of work?
Check their references. See if working with them is productive and pleasant.
What questions should customers think through before talking to professionals about their project?
The best question to ask is; "Am I ready to get started?" If you are not ready, that's okay, doing some research and preparing is always a good thing.