About this pro
16 years in business
32 hires on Thumbtack
Areas needing work
Mark is a great guy. He is great to work with and very responsive.Sep 20, 2018VerifiedOn the Mark's reply
David, it's been and it continues be a great time working with you. Thank you so much for all the work.
I was all set to have Mark complete the first of a two part project but on the day scheduled to come in he did not show and did not call. He texted me three and a half hours later that he was stuck on another job. I, against better judgement, rescheduled. An hour an half prior to the rescheduled day, I receive a text that he is yet again stuck at another job. When we agreed to the new time, I was guaranteed that I would be the priority. Not reliable.Nov 23, 2016VerifiedOn the Mark's reply
I try so hard to accommodate every customer, but the truth with Melissa is we met over 2 months ago when I went and looked at her project and gave her a great price for the repairs. She and her husband had to order a storm door and told me would do so right away. A couple weeks passed and I reached out but they didn't respond, I was working in the area and on my way home saw them outside so I stopped by. Her husband said to me that he ordered the door and was waiting for it then Melissa came out and said they had to hold off on ordering the door because their dog was sick and had to pay its vet bill. Lots of time passed when she finally got a hold of me at which time I said I will do my best to fit her job in being that it was small but at this time I'm very busy. I rescheduled one time and then she writes this about me, when should the truth be told about what really happened, I work hard and was misled about what was ordered and what wasn't.
Marc made a great first impression on us and thats why we decided to hire him. Unfortunately, thats where the good things ended. Marc came back the next day with a contract and requested a deposit, which we were not prepared for because it was not mentioned earlier. We agreed to pay 1/3 of the total plus the deposit on the first day of work. We set the starting date. However, he reacheduled it at least 6 times and always had a good excuse (hurricane in Florida while on vacation, sick relative, death, family issues, etc). Marc was apologetic every time, but the excuses never ended. We were very understanding of his so called family issues but the way he treated us by delaying our project was very unprofessional. This situation dragged on for over a month which was a waste of our time and a big disappointment. We should have never hired Marc in the first place! Please take these things into consideration before hiring Marc Dargi.Nov 13, 2016VerifiedOn the Mark's reply
I had agreed to redo their bathroom but the timing was horrible and I was nothing but upfront with this couple. I had a vacation which was planned over a year ago and yes I did have a death in the family. I can't believe that makes me a bad person, I'm really taken back by these comments when I have so many pleased customers.
Rude and undependableDec 12, 2015Verified
Very professional, knowledgeable and easy to work with.Mar 22, 2018VerifiedOn the Mark's reply
Thank you sir, it is great working with you.
Top Pro status
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- What should the customer know about your pricing (e.g., discounts, fees)?I'm a very calm person, I take great care to inform, educate if needed. I never pressure I believe in treating people as I would like to be treated.
- What is your typical process for working with a new customer?Always to educate and take time to explain the process and generally advise them so they're comfortable with what lies ahead.
- What education and/or training do you have that relates to your work?I had taken workshop in high school and I had family in the trades so weekends were spent working and learning. I went to University of Alaska in Anchorage for a year before becoming an apprentice for a custom paint company. I then moved to apprentice as a carpenter, then just kept on learning all trades.
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|