JM Painting & Home Services

Westford, MA

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About this pro

How does your service stand out?

I make sure the customer gets copies of all my insurance and licensing including : Full Liability, Workers Compensation, Home improvement license and lead certification before the contract is signed for their review. Check out our previous work at Homeadvisor

What do you enjoy about the work you do?

I can provide a full home improvement service along with a top quality painting business and all my workers are drug, smoke free and arrive on time as well as clean up at the end of each day. We are also dog and pet friendly.

Location

Westford, MA 01886

Years in business

20

Times hired on Thumbtack

7

Reviews

17 Reviews
  • Jennifer F. Oct 2, 2016
    Wallpaper Removal
    Verified Review
    Job well done!
    Reasonably priced,reliable and job very well done. So happy!
  • Jim P. Sep 3, 2016
    Positive Comments on JM Painting
    John and his crew painted my master bathroom in only 1 day. No mess, no errors, no hassles, just great work. I am having him back to paint my guest bathroom and powder room. If you need painting done, call John and be confident that he will do a great job.
  • Bette M. Aug 31, 2016
    Excellent job!
    John and his crew painted the interior of our home top to bottom and did an outstanding job. They did such a great job we hired them to paint our exterior. John is very easy to talk to and communicated with us as the project went along to make sure we were happy every step of the way
  • Nina D. Aug 25, 2016
    Wallpaper Removal
    Verified Review
    There were some spot not fully cover and the guy never offer any suggestion to fix it
    John M. Aug 29, 2016

    Hey Nina, When we came out we had been contracted for 1 room. We did 2 extra rooms free of charge and left that extra paint in case of any small touch ups necessary. Before we left we had a conversation with your husband, where we walked through the house with him and asked him if he was happy with all the work. He signed off saying he was pleased and saw no problem. After which we received this review from you, we reached out and let you know exactly how to do the touch up since it turns out it was in one room and only about a inch of work. Please let us know if you have any question about the touch up or anything else and we'd be really happy to help you. John

  • Rosalie B. Jul 31, 2016
    Interior Painting
    Verified Review
    We had our bedroom and bathroom painted. John Michael came when he said he would and completed the job on time. The price was reasonable. It was a pleasure dealong with him and his crew. Highly recommended.
  • Mary S. Jun 16, 2016
    John painted the exterior of my house and matched the color perfectly to the existing color. He repaired and replaced the rotten wood and restored my two sheds like new! He made sure all of the details were completed to my satisfaction. I am planning to use the company in the future for interior painting. I would refer him to anyone needing interior or exterior painting.
  • Denise D. Jun 16, 2016
    Wallpaper Installation
    Verified Review
    The job was done on time - efficient - extra work was required but we were not charged. Extremely neat and clean and the finished product was perfect. Would highly recommend to friends and family.
  • Kathleen D. Apr 27, 2016
    I had John Michael paint my kitchen with great results. The work was excellent , done quickly and neatly. They even picked up the paint. I would definitely recommend them and use their services in the future. Also, comparing prices, they were very competitive.
  • Nathan K. Apr 26, 2016
    Showed up on time completed work in one day the repair work he did was outstanding and my kitchen looks brand new now !!! Nathan k
  • Ray L. Apr 25, 2016
    Showed up on time. Completed work in one day. The repair work was better than I thought possible. My kitchen looks brand new!!!
  • Donna S. Apr 23, 2016
    I received a referral for JM Painting and John Michael from a major wallpaper and painting retailer in Nashua, NH. We had a large project in our 200+ year old home removing wallpaper and painting. We saw this as a very daunting project. John Michael came in and gave us a quote which was within our budget. The crew came in and removed the wallpaper in just two days. We were amazed. They were very polite and professional, they cleaned up after themselves each day and put everything back in its place. The painting is Amazing, very clean and bright and we couldn't be happier. I would recommend JM Painting to anyone looking to do anything in the way of painting. He also has a full handyman on staff for all your home improvement/repair needs.
  • Stephanie G. Apr 22, 2016
    John and his team did a wonderful job! They were fast, reasonably priced and extremely easy to work with. I would absolutely recommend John to anyone looking to have work done!
  • Suresh R. Apr 16, 2016
    John did outstanding job in a short and professional way removing a house full of wall paper and painting entire home beautifully. All for a reasonable cost without any odor moving furniture as needed and cleaning up all in short time
  • Mike N. Apr 14, 2016
    We had old wall paper removed and the walls painted in our master bedroom. We are very pleased with the results. All the work was done promptly and the work place was left in great condition. We would recommend JM Painting & Home Services to our family and friends.
  • Wen M. Apr 10, 2016
    Interior Painting
    Verified Review
    The job was entire interior painting of an older home which did have some wallboard defects. They were on time, stayed late & did the job. Upon inspection, there were some areas I was not satisfied with. John had a lot of excuses but after much discussion, he agreed to fix some of them. After repairs, I was satisfied with the job until I vacuumed up all the dust & found the wood floors covered in paint. I contacted John & gave him the opportunity to clean up but once again I got a lot of excuses and he declined to clean up the paint on the floors. Overall, considering the condition of the house, it does look much better and I would have been totally satisfied if John had cleaned up his mess.
    John M. Apr 14, 2016

    This customer got a five star job and I did extra work for them and they never even said thank you! The paint he was talking about were a few drops of paint on his old worn down wood flooring. Some people expect everything for free but he does admit it looks really nice.

  • Ray V. Apr 22, 2015
    Interior Painting
    Verified Review
    Very disappointed. We are in the process of hiring a different painter to correct painting flaws (wall paint on sides of ALL door and window trim). John did attemp to fix several times, but was unable to cover the wall paint color sufficiently. Came with one (1) paint brush for celings, walls and edging; and charged us for the brush. He does not supply tools, he referred us to contract several times. When correcting color on trim, he would get it on the walls. He would then need to fix wall, and we'd have more color on trim. Walls have (according to John), 5 coats of paint. When questioned why we used 3 gals. of paint, we were told our walls were 'very dry'. He and his plasteres did do a great job on plastering a 1/4 of a wall. He was punctual work hard and accommodating. The problem is NOT his work ethic; in our case, we felt he is NOT a quality Finish Painter.
    John M. Apr 14, 2016

    I still can not believe this couple were allowed to leave an unfair and misleading review as they did. I have been painting for almost twenty years with a five star rating with Homeadvisor and Angie's list and on top of that I charged them a lot less than I could have made! I did find out that they were trying put in a insurance claim saying that the work was not good when in fact it was very good as I was told by the insurance company that called me to verify all of this.

  • Karen J. Jul 1, 2014
    Interior Painting
    Verified Review
    I hired JM Painting a few weeks ago after moving into my new condo. I needed 3 major rooms painted, the walls, and some of the woodwork. John came out promptly to give me an estimate, and showed up each day on time, and did an incredibly good job. Very professional and dependable. I'd hire him again.

Q&A

What is your typical process for working with a new customer?
I can do it over the phone or in person - they usually either show me in person or in picture about the room or dimensions, and then I can give a pretty accurate quote. In person is certainly preferable because I get a firsthand look, but I am flexible about both.
What education and/or training do you have that relates to your work?
I've been in the business since 1997, and have been referenced and have references
Do you have a standard pricing system for your service? If so, please share the details here.
You can't put a set price on it because it depends on the condition of the room and wall, ceilings and trim. If anything else is added as well, that would certainly affect the quote as well.
What types of customers have you worked with?
I've worked with people of all ages, young and old.
Describe a recent project you are fond of. How long did it take?
I worked on a townhouse/condominium valued at $1.2 million, and the customer requested specific things like cabinet refinishing, which is usually a very difficult process. You can see some examples of this in my photos!
What advice would you give a customer looking to hire a provider in your area of work?
If you are looking for someone to provide you painting services, if you are wanting references or proof that I am a good contractor, I can provide them so you can see my quality of work. I am even the owner of a local store and have lots of experience.
What questions should customers think through before talking to professionals about their project?
Along with their total cost budget, they should bring an itemized list of the demands they have; i.e. non-odor paint, allergen free paint, a time schedule, and so on. Timeframe is important to know and I am always willing and able to fit that need.