Good things: Scheduling of estimate was a simple and straightforward appointment. The written estimate/proposal was e-mailed to me for review. It was pretty clear, especially compared to proposals from competitors. Once I chose Buddy's, a legal contract was presented to me and we both signed a copy; I was met at a convenient location to promptly do so. During work, the hardwood floors were pretty well-protected. The results of the patching and painting looks pretty good for the price and the amount of work that was needed to get those old walls into decent shape. The Buddy's team deserves kudos for the transformation. The scheduling/timing of the job from start to finish was impressively fast and didn't drag on; kudos for that, too. Many of the walls, trim, and ceilings had been shabby or in disrepair and now appear much nicer since the work was done.
Perhaps good, or perhaps not good: If one is in need of a faster, more inexpensive, but not necessarily "perfect" job, then what follows is still potentially an acceptable result, as the overall transformation was worth it to me. That said, some things were found such as paint bleed into adjacent areas, a few unclean lines, small spatters of paint on non-wall/trim areas (like onto shower tile), spots missed on trim (which I pointed out and they touched up, but used the wrong white color), dust/debris on some trim and sills that was not wiped down.
A bad thing: The contractor tried putting words into my mouth about one of the paint colors used on the project. I was clear about the color from the beginning: It was to be matched with the adjacent wall, and the swatch is on hand. I'm reminded of the philosophy that "the customer is always right." In the interest of moving forward, as I grew both weary and wary of the arguing, I offered to resolve by paying for half of the cost of the wrong color paint which was bought, and that offer was reluctantly accepted. In my humble opinion, the offer should have been respectfully declined to alleviate worry. The contractor went to get the correct paint color and, in the end, it matched nicely. Finally, I've waited for multiple days for the multiple trash bags they left behind to be picked up. They'd committed to do so on three separate occasions. At the time of this writing, I've yet to observe that it's resolved but I've heard that it is.