Elizabeth Randall Interior Designs
About this pro
12 years in business
63 hires on Thumbtack
Elizabeth completely understood the direction I was going while still accommodating my husbands comtemporary tastes. She is a pleasure to work with and I would hire her again.Mar 30, 2018Verified
Elizabeth lent her expertise to help decorate my first floor living space for the holidays. Elizabeth was creative and thorough in explaining her vision to the end. She also tried to be mindful of her time and my costs throughout the project. I enjoyed working with Elizabeth.Dec 11, 2015Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I try to keep it very simple and very transparent because I feel that sometimes designers have a reputation for playing pricing games, especially when it comes to designer discounts. I receive discounts from many places for all types of things. I pass these discounts directly on to my clients. For my fee I charge a flat hourly rate and do not charge for travel time to the client. I do, however, charge for travel time if I am shopping with the client, or shopping on my own for the client's needs.
- What is your typical process for working with a new customer?I find the process with each client is different because each situation is unique. However it typically starts with a phone conversation or an e-mail so that I can understand the range of services they would like to have. I encourage them to send me photos prior to the visit so that I understand their spaces better. I also really encourage the use of Pinterest to share ideas and information. My first visit usually takes two or three hours to see their spaces, understand their needs, lifestyles, budget and sense of style. A lot can be accomplished in this time frame, whether it is looking at color palettes, determining needs in furniture, lighting, etc., and even rearranging furniture. After my initial visit if the client needs more of my time I can put together a proposal for estimated services, or I can simply work by the hour, whatever works best for the client.
- What types of customers have you worked with?I have worked with a wide range of customers, from some just wanting a fresh eye to help rearrange what they have, to others who are starting over and want to reuse very little. I am happy to help in either situation.