GMS Photo And Video LLC

Savage, MD

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About this pro

How does your service stand out?

Our customers love our ability to capture beautiful documentary style photography without being intrusive to the guest. Some of the best compliments we receive is "we love our photos but we don't remember you being there!". Our work is moment defining and the quality of each photo delivered reflects our obvious passion for the craft and dedication to our customers. Our video customers always love their highlight reels to the point where we get messages saying "I cry every time I watch it!"....

What do you enjoy about the work you do?

Everything but mostly our customers!!. I love to see the satisfaction on our customers face not just when they receive their photos but while we are working the event. Its my job to get beautiful photos so I need to work closely with everyone at the wedding. I make people laugh and relax and remind them that we are having fun during the formals. It almost as if I become part of the family and the love I have for my customers has been returned to me over and over again.

Location

Savage, MD 20763

Background check

Complete

Years in business

13

Number of employees

7

Times hired on Thumbtack

167

Reviews

73 Reviews
  • Tiffany M. Dec 4, 2016
    Magical photos and video
    My fiancé and I are very excited and happy with our final video and photos! They're breathe taking and really capture the essence that was our wedding day. I cry each time I watch our video. It was so beautiful! The team was professional, responsive and easy going and blended into the day. I didn't even remember they were there at times lol. Regardless we got a quality product that was well worth our investment. I highly recommend GMS photos.
  • Caryn W. Nov 10, 2016
    Rob and his team are wonderful!
    Rob and his team did such a great job and were such a pleasure to work with! Highly recommend! Our pictures turned out wonderful!
  • Melinda W. Oct 22, 2016
    Portrait Photography
    Verified Review
    Professional photographer
    Personal and professional- they knew exactly how to put me at ease to get the shots I wanted for my linked in and other professional needs
  • Heather C. Aug 18, 2016
    GMS Photo and Video provided both photography and videography for our wedding. Rob was one of the photographers and the person we communicated with from beginning to end. He was extremely accommodating and understanding during the entire event. It rained at ceremony time for our outside wedding and he made sure as soon as the sun was out we were able to capture some pictures outside. He has also gone above and beyond with offering to do family pictures since he knew we were unable to capture all of the family pictures due to the weather. I would highly recommend using his services if you want someone professional and solely focused on customer service and making your day special.
  • Adam W. Jul 4, 2016
    Rob and the GMS team completely exceeded our expectations. From the first time we met Rob, we knew we were in good hands. He patiently asked us questions about ourselves to understand our style and preferences. We appreciated how genuinely sweet, attentive, and passionate he was. He clearly takes great pride in his craft. We contracted with Rob for both our engagement shoot and wedding day. For the engagement shoot, he was flexible about finding a time that worked for us and was happy to include our dog as well. He was very open to our suggestions on poses and worked with us to put together a beautiful shoot at our alma mater. Within a week or so, he had a preview back to us with 7-10 photos then gave us the rest in a reasonable time frame. For the wedding, Rob brought along another photographer and two videographers. The entire team was incredibly nice, professional, and blended right into the festivities. They fit in like family, and we loved having them there as both vendors and guests. Rob kept a smile on his face the entire time and kept us laughing and light throughout all of our photos. The team also did a great job coordinating with all of the other vendors to make the day run as smoothly as possible. Ever since the wedding, Rob has continued to exceed our expectations. He sent us a preview of our photos (7-10 of them) as well as an initial cut of the video remarkably fast, and the quality was fantastic. We absolutely loved our photos and will cherish them forever. We would ABSOLUTELY recommend GMS to anyone. No one will work harder for that perfect shot for you. Thank you Rob and team!
  • Erika S. Jun 21, 2016
    I cannot say enough good things about Rob and his team. I mean from the very first meeting he made us feel so relaxed about this HUGE decision of finding the perfect photographer and it was evident to see how passionate Rob is about his work. They arrived promptly at the set time and got right to work. They joked with us and made us feel comfortable. We didn't feel like we had to be "on" and they captured so many moments for us. We also had them for videography and let me just tell you.... TEARS within the first 5 seconds. We got our wedding video the DAY AFTER OUR WEDDING! Everyone had a great time with them. The photos were amazing. We have photos/video of moments we didn't even realize they were there for! I mean they were everywhere without being intrusive. Quality work at affordable prices. You are in good hands with Rob and his team!
  • Emmanuel O. May 24, 2016
    Wedding Videography
    Verified Review
    Rob was very professional. He was very open minded and listened to our requests, choices and also very prompt and easy to communicate with. Amazing team here! We highly recommend the GMS team!
  • Jessica R. May 23, 2016
    The team was wonderful! They were prompt, excited, personable, and got straight to work! They never missed a beat. Rob and his crew were thoughtful in their photos and easy going with the schedule. They had great direction for photos when needed, yet you hardly noticed them snapping away most of the night. I am over joyed with the photos we have gotten back. Just the right balance of posed and candid.
  • Brittanny C. May 4, 2016
    My husband and I met Rob at the wedding expo at the Baltimore convention center. Before we ran into Rob we met a few other photographers and weren't really impressed. Each photography booth we stopped at told us why we needed to pick them and why they were so great and really wouldn't stop hassling us. They wanted us to give them our information so they can contact us. After stopping at a few photography stands at the expo I was nervous when we got to the GMS stand but that's when I knew I found our photographer. Rob was very nice and not pushy at all. His work speaks for itself and I felt comfortable with him and his colleagues. After seeing his work and speaking with him very briefly at the expo I knew what and who I wanted for our wedding. I contacted him when we were ready and was impressed with every step of the way. We purchased the pictures and videography package and I am so glad we got both. Robs wife did our highlight reel, which is a 5 minute preview of our wedding from start to finish and it was absolutely beautiful. I can't count how many times I watched these highlight reel videos on his Facebook page of other weddings before I got married. I couldn't wait to see my video and was in love when I saw it. GMS is a great team and I am glad we found them!
  • Khadijah A. Mar 6, 2016
    GMS Photo and Video came highly rated from one of our bridesmaids. Our initial visit with Rob was great! He was very personable and accommodating. We were on a budget and required photography and videography services. We were very happy with the price of the package we received. On our wedding day, the GMS Photo and Video team was prompt and professional as they took photo and video while we prepared prior to the ceremony. During and after the ceremony they were inventive in capturing shots that enhanced the beautiful architecture of our venue and all of our special moments. We will cherish these photographs forever. We also loved the highlight video that we received soon after our wedding. The editing and song selection of the highlight video was perfect. The full length video that was shot did a terrific job of capturing our special day from various vantage points and perspectives. Having said that, there are aspects of the video which could have been cleaner. The sound quality was not very good and the lighting quality fluctuated, but it was corrected. Additionally, we heard a lot of undesirable background noise but was also corrected as well. They were completely attentive to our needs in resolving all of our issues. Despite this, overall we were extremely satisfied with this vendor. We would highly recommend them to other couples!
  • Ashley D. Mar 1, 2016
    It was such a pleasure working with Rob and his team. As soon as we arrived on site, Rob introduced me to each photographer and videographer (we had two of each) and they got straight to work. The groom and I opted not to have a first look, so Rob split up the team and we were able to get a lot of pictures individually with our party members, which also saved us time during cocktail hour. While Rob was setting us up for pictures, the other photographer was working diligently to ensure the lighting and the flash was ready. We were rarely waiting for a photograph to be taken and he always had the next picture outlined in his head before we were done taking the first one. He posed us naturally and leaped at the chance to photograph us in our natural state. If his photographs are even half as good as the ease it was working with him, we will be incredibly grateful. The videographers worked arm in arm with Rob the entire night. When a photographer was taking a picture, the videographer was right there to capture the moments surrounding that shot. We didn’t have a lot of interaction with the videographers, but they were always looking to capture all of our special moments. I am so excited to see the footage of our day.
  • Rebecca S. Feb 26, 2016
    Rob and his team were amazing! They made our wedding day even better. Rob got all of the shots we wanted and more! So glad we chose GMS for our wedding!!
  • Jessica B. Dec 22, 2015
    Event Photography
    Verified Review
    Very friendly, professional and easy to work with! Made everything go very smoothly at our event - and the pictures are beautiful!
  • Jerome H. Sep 17, 2015
    Wedding Photography
    Verified Review
    Rob and his wife Joalis were an absolute pleasure to work with. From the very first day we meet them (we spent half of the day with them, even though our meeting was to be an hour) we could see how much they cared about the product and services they provide. They took the time necessary to a make sure they knew exactly what we wanted and we patient with us when we made changes or asked numerous questions. Our wedding took place in Baltimore, MD but we took our wedding pictures the day before in Washington DC and they were able to accommodate this request without charging us an arm and leg. One of the great things was the next day at our wedding our guest were able to see some of our photos, which they loved! Overall, we could not have found a greater photographer and videographer to capture our special day. At the end of the day we felt like we were dealing with family who made sure our day was captured just they way we wanted. Our highlight reel, photos, and video were simply amazing and everyone loved them. And the price was very budget friendly.
  • Marina C. Sep 12, 2015
    Wedding Photography
    Verified Review
    Outstanding they were absolutely amazing and sooooooo fun to work with. They made all of this bride's dreams come true!!!!
  • Emily H. Sep 9, 2015
    Wedding Photography
    Verified Review
    Rob and his crew were excellent the day of the wedding and in all previous encounters leading up to it. My husband and I decided to go with GMS Photo & Video for our wedding photography and videography when we saw the great reviews and good experience Rob had. Rob always responded quickly to our emails and any questions we had! It was a pleasure working with his crew on the day of the wedding for the preparation,ceremony, and reception. They were on time, had pre-planned shots, was also willing to take suggestions for poses, and was very friendly to everyone! Our guests loved Rob and his crew and our bridal party enjoyed taking pictures with them. I look forward to seeing our pictures and video and I know they will be great! I don't regret hiring GMS Photo for my one special day; I know they will provide me with pictures and memories forever.
  • Amanda W. Sep 7, 2015
    Wedding Photography
    Verified Review
    We chose GMS photography for our wedding and we couldn't have been happier. We decided on GMS because they were able to customize our package and worked with our budget. We searched many other photographer but GMS was the most flexible. Rob and his team were great to work with. When you meet Rob, he puts you at ease. He has many years of experience in wedding photography and was happy to show us his past works. The day of the wedding, Rob and his team met us at the venue and set up promptly. He was familiar with our venue and told us all these photogenic spots to take group photos. Rob and his team directed us for some photos but also accommodated to our suggestions. GMS photography is highly recommended.
  • Tiffany T. Aug 31, 2015
    Boudoir Photography
    Verified Review
    I just yesterday did my boudoir photo shoot with GMS photography. Rob and his wife were so easy going and easy to work with. They made me feel super comfortable. Robs wife was extremely helpful in making sure I was looking good, positioned correctly and taking the pictures that I requested. Rob made sure the lighting was perfect for every picture and he did some AWESOME editing! In addition, I was on an extremely tight timeline and Rob was able to complete the editing of all of my photos by the next evening! I really loved all of my pictures. Can't wait to see the look on my future husbands face when he sees them!
  • Karen M. Aug 18, 2015
    Wedding Videography
    Verified Review
    Victor and Mike were outstanding. They were very nice and worked with us throughout the day. I can't wait to see all of the shots they got.
  • Rachel G. May 25, 2015
    Event Photography
    Verified Review
    Rob was fantastic! We loved working with him! He showed up early and began shooting photos just because! He was efficient and clearly knew what he was doing. I will be glad to recommend Rob and GMS to anyone I know needing photography services! Thank you so much for making our wedding photography one less thing to stress about! Rachel & Will
  • Alice L. Apr 12, 2015
    Event Photography
    Verified Review
    Erika the photographer was prompt, polite, friendly, and very easy to work with. We are thrilled. We are looking forward to seeing the pictures when they are ready.
  • Miriam Z. Mar 31, 2015
    Event Photography
    Verified Review
  • Ashley W. Mar 24, 2015
    Wedding Photography
    Verified Review
    Rob was good humored and flexible. An all around pleasure to work with. He did a wonderful job taking photos of our wedding at Ceresville Mansion. And the Photos came out beautiful!
  • Andrea S. Feb 11, 2015
    Wedding Photography
    Verified Review
    Rob and his wife did the photography and videography for my wedding (130 ple in Arlington, VA) and they were great!! They were very professional, my guests had the nicest things to say about them, and I really appreciated how respectful they were when coming in to take my 'getting dressed' shots (a room full of bridesmaids in various stages of undress and a team of photographers that included men). In addition to unbeatable prices, they helped us pick a backup photo shoot location when we realized our first choice would not be well lit at that time of day and the best suggestion they gave was to do a first-look session with my dad (bc I did NOT want my husband to see me before the ceremony). That experience with my dad was priceless and was one I would not have even thought about myself. I'm really glad I picked them to be our photographers!!
  • Elene G. Jan 27, 2015
    Wedding Videography
    Verified Review
  • Monica D. Jan 7, 2015
    Wedding Photography
    Verified Review
    Robert was great to work with. He made sure to get all the photos that I wanted and he was really easygoing and professional. The only thing I would have done differently is pay for an extra hour because I would have loved to have had the last hour of my reception documented!
  • Carol B. Nov 18, 2014
    Wedding Photography
    Verified Review
    Wedding photos at Steppingstone Museum beginning at 5. Rob arrived much earlier and it was a very unusually hot day for September. This pictures showed the beauty and reality of the day.We had some wedding glitches that were not due to Rob but he calmly rolled with the punches which was quite helpful.
  • Linnea W. Nov 14, 2014
    Wedding Photography
    Verified Review
    GMS Photography is the epitome of professional, patient, prestigious! Rob and Joalis out did themselves with all the help and guidance throughout what seem like one of the most hectic but joyous day's of our lives. They are one of the most kindest couples to work with. Joalis was so personable and attentive to me during and after the wedding! She and her husband Rob made my family feel like family. The GMS staff were also very kind! I have nothing but pleasant thoughts and kind word for them all. So if your looking for a photographer for any occasion that will give you quality photos/videos, professionalism, and heart, look no further because GMS photography are it!
  • Brittney L. Nov 5, 2014
    Event Videography
    Verified Review
    I found them using this site and it was the best find of my whole wedding! Rob & Joalis were the most wonderful people to work with! From the moment I first met them until the end of the night at my weddng, they have been absolutely fabulous. Your wedding photos and videos are so important and their work is just stunning. It was totally worth every penny and I can't thank them enough for being so wonderful to my husband and I. They couldn't have been more helpful and I would recommend everyone to use them!
  • Katie B. Nov 3, 2014
    Wedding Photography
    Verified Review
    We had a great time with Rob. He was attentive, helpful, and friendly. He shot our wedding for us and didn't mind going to three separate locations to get the best pictures!
  • Jeanne C. Sep 29, 2014
    Wedding Photography
    Verified Review
    Rob and his team are truly great to work with! The videographer was a fun, creative talent and a professional that we feel lucky to have found. The team never got in the way or interfered with our night, but they still captured all of the best footage from the night. That takes extreme skills to accomplish, in my book. Plus, the price was extremely reasonable, considering they were on site with us for at least 10 hours. I would highly recommend GMS Photo and Video to brides on a budget, who are still looking for top quality work. Bravo!
  • Letitia B. Sep 7, 2014
    Wedding Videography
    Verified Review
    Working with Rob was great. Came on time and even stayed later than agreed upon. Great to work with and keeps his promises.
  • Tara F. Sep 1, 2014
    Wedding Photography
    Verified Review
    Rob was so great to work with! He responded quickly to every question we had and eased any anxieties we had about rain on our wedding day! Rob actually showed up early to my hotel to be able to get pictures of me and my girls as well as the guys at the church before the ceremony started. He and his assistant worked patiently with our large party and were super flexible with timing for pictures. We could tell that he really takes time considering how to get the best pictures possible and we loved his excitement about having just the perfect lighting. We can't wait to see the rest of our pictures!!
  • Samantha S. Aug 17, 2014
    Wedding Photography
    Verified Review
    What professionalism!!! Seamless... Mike you were amazing! Jon & I will never forget how much you made our day!! You were fantastic & all of my guests had the same sentiments!!!
  • Denise W. Aug 8, 2014
    Wedding Photography
    Verified Review
    Professional in every sense of the word! Arrived on time, performed his job in a very non obtrusive manner and a lot of my wedding guests commented on how great he was. I just received my pictures and they are excellent! In the words of my sister, "he captured everything!" I would definitely use GMS Photo and Video again!
  • Gail M. Aug 4, 2014
    Wedding Videography
    Verified Review
  • Roxan B. Jul 15, 2014
    Wedding Videography
    Verified Review
    We are ever so grateful to Rob and Joalis!!! They are just awesomely amazing!!!!! We can't thank them enough.... For saving the day.... For being just innately wonderful people and the most professional people to work with! ;-) the days has it's flaws, big ones, but they made it perfect! When I met them Robert he told me not to worry, they will take care of us... they indeed did! Our photographer was another vendor and in the middle of the ceremony her camera just broke and she did not have any back up!!!! Robert was so nice to take our pictures instead (we only asked them to do the video) and he was so professional that he even lend his back up camera to the photographer we hired! They see to it that they get what is important and never leave you hanging, they consult you before anything else and most of all they take the event so important as their own!... To us they are just more than 5 stars!
  • Christina M. Jul 8, 2014
    Wedding Photography
    Verified Review
    Rob provided remarkable and memorable service for our wedding day on June 29, 2014. Rob's phenomenal service started long before the actual event. We met with Rob and his wife to go over our expectations and to get some insight on how our special moments could be captured on photograph. Rob gave lots of wonderful suggestions based on his extensive experience. We also were able to view samples of his previous work as well, which were all beautifully done. The day of the wedding Rob and his assistant showed early and ready to get to work. During the event Rob interacted wonderfully with the attendees, while making every attempt to capture the most significant moments. Rob and his assistant's attendance was never a distraction from the event. The guests loved them! We would definitely recommend Rob for his professional, punctual, and personable work ethics.
  • Rebecca S. Jun 23, 2014
    Wedding Photography
    Verified Review
    Rob has been extremely responsive and helpful with the process of selecting a photographer. We cannot wait to work with him and his team on our wedding day! Rob is very personable and professional. It was very comfortable to speak with him about what we were looking for! His reviews and work speak for themselves!!
  • Laurie P. May 29, 2014
    Event Videography
    Verified Review
    Rob and Joalis were amazing. We loved working with them. They tell the whole story of the wedding. They came early and stayed later than we expected. They were unobtrusive yet seemed to capture every memorable moment. They visited the venue with us prior to the wedding so they could plan better. They were extremely responsive. Our daughter's wedding was Sunday night and we received a highlights reel on Wednesday. What they got on a 2 minute preview reel lets me know that our final product will not disappoint. I highly recommend Rob and Joalis for their creativity, ease to work with, and talent.
  • Brooke T. May 28, 2014
    Wedding Photography
    Verified Review
    Michael at GMS photo was absolutely amazing to work with! He was professional and enthusiastic about his work! He went above and beyond to make sure we had every shot we wanted! I would highly recommend Michael to anyone looking for a fantastic wedding photographer!
  • Theresa A. Mar 7, 2014
    Wedding Photography
    Verified Review
    GMS Photo and Video did an excellent job doing photography for my wedding. For a very reasonable price, we did a fall engagement session plus full wedding photography with double coverage. The photos are just fantastic! I am so pleased with how Mike and Karen captured the feeling of the event in their photographs. They got both portraits and candids that really bring out the personalities of my husband, me, and our family and friends. GMS was easy to book with and very flexible. Rob always responds to emails promptly. I guess the only two very minor things I would say was that I never got the contact information for my actual photographers and Rob was out of the country on my wedding day, so I just had my fingers crossed that they showed up on time (which they did!). The other minor thing is that the turn-around on the pictures seemed pretty long. We got a "preview" 8 weeks after the wedding and the actual photos a week later. Rob was communicative in the meantime (it seems that they had an unusually busy off season), but it was starting to get hard to put off my mother-in-laws questions about when the photos would be ready. In any event, it was worth the wait because they are just fabulous. I would hire them again in a second! Thank you for capturing my awesome wedding day!
  • Erika S. Feb 24, 2014
    Wedding Videography
    Verified Review
    So far Rob has been answering any questions I have and very informative. Him and his wife are very nice and a clean atmosphere where his work area is. The videos that I have seen are very nice looking. I would recommend gms company to hire.
  • Tina B. Jan 3, 2014
    Wedding Photography
    Verified Review
    Our wedding photos turned out beautiful. Karen did a wonderful job capturing the essence of our wedding and we are very happy with the results. GMS included a complimentary slideshow of pictures to music which was really well done (and a surprise for the both of us). They were very accommodating for our wedding and professional. We got our pictures about 7 weeks after the wedding and loved them. GMS did a great job following up after the wedding to make sure we were satisfied with our results.
  • Lakisha B. Nov 4, 2013
    Wedding Videography
    Verified Review
    Mr. and Mrs. Robert Diffenderfer, were very professional and punctual. Excellent customer service. Me and my husband felt very confident and comfortable with the services that they provided. Job Well Done! Love Lakisha and Brian Allen
    Robert D. Nov 18, 2013

    Thank you guys so much....It was a pleasure working with the two of you!!

  • Donna G. Nov 4, 2013
    Wedding Photography
    Verified Review
    We hired GMS to photograph our autumn wedding and reception at a very rustic location (Sinking Springs Herb Farm in Elkton, MD). We spent weeks trying to find a photographer and were amazed at the shoddy work and outrageously high prices. When we met with Rob and his wife, it was like a breath of fresh air. We had a small wedding and reception at a remote location. Rob and his wife arrived early to look around and find those special spots for photographs of the bride and groom, of which there were many. Rob was almost giddy with the opportunities available. Good humored, courteous and unobtrusive. I was impressed by their ability to be there in all the moments without being a distraction. I am sure I will be writing more once we see the pictures. I cannot wait!!!!
    Robert D. Nov 18, 2013

    The wedding venue was a classic, rustic, country style wedding that you guys did a great job decorating yourselves. I have seen professional who have done much worse. Place was awesome, family was great, and you guys were a pleasure to work with!

  • Sara H. Sep 3, 2013
    Wedding Photography
    Verified Review
    Rob and Yoalis did our photographs and video for a two-day wedding celebration. I really think that they must be wedding angels sent from the heavens to make sure as many brides and grooms are as happy as possible, there's nothing else that explains their existence. Their work was excellent quality, and they provided a lot for a very reasonable price. They are clearly passionate about their work, and their friendly personalities helped the guests they photographed relax and made the pictures even better. They were very thorough in making sure that I was really happy with the final product. A word to the wise: if there's something you like, tell them! They did a really good job of taking direction on my preferences- for instance, there are some South Asian poses that I really like and wanted, that he was less familiar with, and I sent him examples, and magically he did them! Absolutely fantastic service at a very reasonable price.
  • Carole P. Aug 26, 2013
    Wedding Photography
    Verified Review
    Rob did a FANTASTIC job of taking our wedding pictures over six hours. I loved that he was on time, was inventive with the shots he suggested. Rob made sure that he had locations both inside and outside of the hotel as suggested picture locations and the couple of pictures that I saw were fabulous (he let me peek at a couple on the camera.) This was a destination wedding and I could not think of anything that could have been done to improve the experience; Rob was a part of why our day was so special. Thank you soooo much. John & Carole (Lake Mary, FL)
  • Marie T. Aug 2, 2013
    Wedding Photography
    Verified Review
    I will get GMS photo and video any time any day. Rob and his crew were just perfect. Everyone is talking about how good they were. Will recommend to any bride that wants the best. Thanks GMS photo and Video. You over ride every other thing that went wrong. You made me smile and sometimes laugh just so you could get the best. We'll forever remain grateful. We can't wait for the final products. God Bless your family and your business.
  • Farah A. Aug 2, 2013
    Wedding Photography
    Verified Review
    Thanks to Robert and Yoalis for capturing great moments of our life. They did a great job. Robert and Yoalis are so much fun to work with, very professional and creative. I definitely would recommend them to anyone. Farah & Atheer Hatem
  • Prestine C. Jul 30, 2013
    Wedding Photography
    Verified Review
    Big thanks to our wedding photographer Michael and his assistant. They did a wonderful job. Michael is creative and fun to work with. Thanks for helping to make our wedding day a huge success. We will surely use GMS again! Much love from the Busan family!
  • Kenia Z. Jul 25, 2013
    Wedding Photography
    Verified Review
    The overall experience with this company went really well. The photographers were very professional and were a joy to work with and the quality of the product was very done very well. We were both very happy with the results of them. I'd recommend them to anyone looking for a great photographer.
  • Christopher J. Jul 1, 2013
    Wedding Photography
    Verified Review
    This was my first and only wedding. And the superphotographer rob diffenderfer was awesome. He made my wedding even better. With his warm hospitality and finding that perfect shot. I want to thank him for making the experience the best of our live. Thank rob you part of the family
  • Tammy J. Jul 1, 2013
    Wedding Photography
    Verified Review
    GMS Photo and Video was VERY professional! They are absolutely awesome! I would recommend them to anyone who wants to hire a professional. They were on time and even chipped in to help set up and decorate. I can't say enough about Rob and his wife! They made the BEST day of my life even better!
  • Janelle S. Jun 26, 2013
    Verified Review
    We hired Rob and his wife to shoot our wedding photos and video on May 11th, 2013 because they received such high reviews on this website and were extremely affordable. Over all, we were satisfied with the photo’s that Rob shot of us during our wedding but the video was a completely different story. Our wedding was very small, only 35 guests and it was in a wine cellar at Admiral Fells Inn in Fell’s Point. We met with them two months before our wedding and they assured us that they were using brand new, high def, professional video equipment. The videographer also assured us during that meeting that she would pass a microphone around to the guests to make sure that everyone made it into the video. The wedding at the last minute was moved indoors due to rain. The video was over 2 ½ hours long, 40 minutes of which was the camera on a tripod videotaping people while they eat. This would have been a perfect opportunity for the videographer to go from table to table with a microphone, to ensure that every single one of our 35 guests gave a wedding interview for our memorabilia. Instead, she videotaped only 9 guests prior to the start of the reception and the sound quality was so poor on most of them, that we had to scratch them. There is way too much footage of the reception dance that should have been cut and edited. Other than the bride/groom dances, the other dances should have been cut to 60 seconds or less. It’s too long and boring to watch. Most professional wedding videos are 60 minutes or less due to good cutting and editing. Any recording the footage is the easy part, the art and quality of producing a great wedding video goes into the editing, which apparently was not done in our case. There are also a lot of inappropriate scenes that should have been cut completely but instead, for some reason made it into the video. I had emailed Rob our baby photos along with our top 5 wedding song choices for the video, two months prior to our event. Our wedding song, “Somewhere over The Rainbow” by Iz Kamakawole, never even made it into the video, instead she rolled the badly punctuated ending credits with the theme song from “Legends of the Fall”. We emailed Rob yesterday with a direct, honest and constructive critique of the wedding video and instead of being a PROFESSIONAL to paying customers; his responses back to us were rude and defensive.
    Robert D. Jun 26, 2013

    First of all we apologize that we did not live up to your expectations. We appreciate your feedback and will continue to improve. We have performed over 40 jobs on Thumbtack and have 23 reviews that give us a 5.0 rating. We gave everyone the same quality work that we gave you...This is a comment from our customer just three weeks ago...." I'm incredibly happy with you guys and would love to help your business grow in any way that I can" and again "I can see why all your reviews are just RAVING. I think you and your wife must be wedding angels sent from the heavens to make sure as many brides and grooms are as happy as possible, there's nothing else that explains your existence...". We have learned a valuable lesson here that we need to be more diligent in our customer interviews and no when to walk away....Thanks again for helping us realize this

  • Brian B. Jun 24, 2013
    Event Videography
    Verified Review
    they did an amzing job
    Robert D. Jun 26, 2013

    Thanks...your feedback is much appreciated!

  • Shawn S. Jun 16, 2013
    Wedding Photography
    Verified Review
    I would HIGHLY reccomend GMS photographers to anyone! They did an amazing job at our wedding yesterday. They got out there and even did the Cupid shuffle with us and had fun as they made sure to capture every moment possible. Looking forward to seeing the pictures which I know will be amazing!!! :). -Shawn (White Marsh, MD)
    Robert D. Jun 26, 2013

    Glad to here everyone did a good job and had fun while they were doing it...Thanks for the kind words

  • Chad P. Jun 4, 2013
    Wedding Photography
    Verified Review
    Rob and his wife were AMAZING!!! I highly recommend using them for your wedding. The price was awesome and we got more than our money's worth. They were fun, friendly, and had excellent picture and video ideas. We couldn't be happier with them.
    Robert D. Jun 26, 2013

    Thanks so much for your comments....It is always appreciated...

  • Kevin N. May 12, 2013
    Photography
    Verified Review
    Mr. Diffenderfer was wonderful to work with. Impressive quality of work and timely communication. Both him and his wife are pleasant to work with and show a high level of professionalism. Would definitely recommend to anyone looking for a photography and development services at a great price. Event: Lecture series at the Johns Hopkins Medical Campus Services: Photography
    Robert D. Jun 26, 2013

    Thank You!

  • Margetta C. May 11, 2013
    Wedding Photography
    Verified Review
    Awesome, Awesome, Awesome!
    Robert D. Jun 26, 2013

    Right back at you!!!! THANKS!

  • Keisha F. Apr 26, 2013
    Wedding Photography
    Verified Review
    After viewing many photographers and being unimpressed with the price matching the quantity of work, we found Robert. Experiencing firsthand how he works we can only say that he is fantastic, and is ahead of many photographers in terms of quality of his pictures, the way he makes the experience personable, and his efficiency. Robert made our wedding day special, and he offers great value for your money. We would recommend him in a FLASH!!!
    Robert D. Jun 26, 2013

    Nice play on words!!!...Thank you so much!

  • Debra D. Apr 21, 2013
    Wedding Photography
    Verified Review
    Robert D. Jun 26, 2013

    Thank You!

  • Wsam G. Apr 1, 2013
    Event Photography
    Verified Review
    Rob and his wife provided me with excellent service. I planned a surprise engagement proposal for my girlfriend. Rob stood by and waited for the proposal and took the pics. Then we took more pics by the pier. He was accommodating and very flexible. Would definitely use his service again.
    Robert D. Jun 26, 2013

    Good luck to both of you!

  • Donta S. Mar 25, 2013
    Photography
    Verified Review
    Very personable, creative with picture shots, became part of our family. Fantastic to work with! Great communication! Rob and his wife are a great team!
    Robert D. Jun 26, 2013

    Thanks!!!!!

  • Robin F. Mar 13, 2013
    Photography
    Verified Review
    Him and his wife are awesome my wedding photos came out beautiful and every one loves them and they are awesome people inside and outside they under stand your needs and work with you to make sure you have the best expeicence ever
    Robert D. Jun 26, 2013

    Much appreciated....I wish you guys the best!!!!

  • April M. Mar 13, 2013
    Wedding Photography
    Verified Review
    Rob is a very kind man.. His quick response to me and my fiancé was excellent... My wedding is not until 6-14-2014 but I've seen some of his work and I"m positive that our experience at our wedding is going to be great... Rob also made me feel like a person and friend instead of just a client!!!! He also gave me some great ideas to save money so therefore he has my complete trust... I can't wait!!!! Just by talking to him on the phone he made me feel relaxed and excited all at the same time... I look forward to our shoot!!! I will be recommending him to family and friends and will most definately be doing business with him in the future besides the wedding!!!! Again thank you Rob for making me feel like a person and friend instead of a client!!! Your the best!!!!
    Robert D. Jun 26, 2013

    I can't wait!!!!!....This wedding is going to be great!!!!

  • Steven M. Feb 18, 2013
    Headshot Photography
    Verified Review
    Rob took the time to ask me questions on what I wanted. Kept me calm, allowed me different poses, help me with wardrobe and set me down to look over proofs. I really enjoyed my experience. Thanks to Rob and his wonderful Wife.
  • Katie D. Feb 10, 2013
    Photography
    Verified Review
    LOVE LOVE LOVE him. He was so nice and really paid attention to my requests. I had the best time him. Let me tell you . I hate getting my pictures taken but he made me feel beautiful on my wedding day!!!! I love all my pictures and WILL be giving him a call to take more pics of us!!!! Thank you so much Rob . You're the best!!!! Oh and the pictures of my daughter are breathtaking!!!!.
  • Wishoo I. Feb 7, 2013
    Event Photography
    Verified Review
    GMS was very professional and attentive to our needs. We had a corp event that needed each participant to be photographed and photo needed to correspond to a sign in sheet. GMS was punctual and dressed for success. The event went very smoothly and we are very satisfied. Thanks for a great event. EC
  • Mary S. Sep 5, 2012
    Photography
    Verified Review
    I haven't been able to officially work with Rob and his wife yet, due to the fact that my wedding isn't until June 1st, 2013, but I did meet with Rob and his wife last night and they really are amazing people! There packages are very decently priced, the best prices I have found, I have searched high and low for a photographer to fit our budget for our wedding because we already have 4 kids, so our budget for the wedding is very very tight! We were very close to just giving up on finding a photographer and a videographer for our wedding because the people/companies that we did find within our budget were very unprofessional or their sample work that we saw just lacked professionalism and quality. Then I found Rob and his wife! What a great couple and team! My meeting with them was about a hour and a half long because they sat down and explained every little detail to me, and showed me all of their work previously! They didn't just make me sign a contract and rush me out! Their work is completely amazing and they are a very kind, loving, fun couple. They instantly make you feel that you are more then a client, but a friend. They are willing to work with you budget wise and bend over backwards to make sure you have great service and memories! I am so happy that I found GMS and I am very very excited to see the amazing work that they will do for my wedding and engagement! They made it possible for me to be able to capture this once in a lifetime event and for that I could never thank them enough! Really, why hire a photographer/videographer for thousands of dollars when you can go through GMS for a lot lower and not only have the same quality and professionalism as the more expensive company, but also have the opportunity of working with the 2 most loyal people I have met by far! Rob even suggested things that we can do to make sure we have great pictures! They will do anything for their clients to make sure they get the best pictures possible and not charge you a penny more for it! They don't rob you like most companies do. Most of what they charge you is what the item actually cost and they don't make a penny from it, in fact most items, such as prints or a album, they get at a discounted price and if you choose to order the items through them you pay only the discounted price! I know this review is long, but I really cant say it enough GMS is GREAT! If you are a Baltimore bride looking for a photographer/videographer GMS is the perfect place! Like I said they haven't even worked on my wedding yet, but from just meeting with them last night, seeing their work, and talking to them I highly recommend them for all photographer/video services, not just weddings! I will be sure to refer all my family and friends and as for my family and I we will NEVER go to any other photographer or videographer. GMS is now stuck with us for life :) and I know without a doubt that after my wedding I will be back to give another GREAT review!! Thank You both so much for making this possible :) Mary
  • Krystal A. Jul 6, 2012
    Wedding Photography
    Verified Review
    Rob & His Wife were wonderfully, exceptional.... They are two of the most energetic couples we have met in a long time... Very professional yert FUN to be around :) We highly recommend them to any and everyone who needs photography and Videography///
  • Latrice W. May 23, 2012
    Photography
    Verified Review
    Mr. & Mrs. Robert Diffenderfer did a Spectacular job with photography and videography and our wedding. They are the sweetest couple,very friendly and very patient with myself and wedding party,due to the fact that we were behind on schedule. The price they offered was actually to low for the services they provided.I have already highly recommded them to my friends and family,and if I was you I would choose GMS PHOTOS>>Yayyyyy!! Thanks a bunch...Mr. & Mrs. Wiles
  • Jordan H. Mar 23, 2012
    Photography
    Verified Review
    GREAT SERVICE!!!

Q&A

What types of customers have you worked with?
We are an event Photography and Cinematography company. Our most common types of jobs we do for our clients is Wedding Photography and Cinematography. We also do other life event like Bar and Bat Mitzvahs, anniversaries, etc. and corporate events, seminars and speaker series.
What advice would you give a customer looking to hire a provider in your area of work?
From a Bride who didn't get video: When we were in the midst of wedding planning, we agreed pretty wholeheartedly on just about everything...like waffles being a "go," of course, and videography a "no." I don't know, filming everything seemed kind of unnecessary at the time, I think. But then, last night, I was watching some video from my cousin's wedding in, ”oh my gosh, 1995, I think, and the funniest thing happened: I suddenly had videography regret! There, on my cousin's video, were loved relatives who have since passed away and ”it was amazing to see them again, looking so happy and celebratory. And my little cousins when they were still just tiny, dancing and singing. According to a 2006 survey, only about 50 percent of about-to-be-married brides thought videography was one of the top ten things to include in the wedding. After the surveyed brides had gotten married, though, that number climbed to 75 percent and ”more of them wished they'd actually had their weddings filmed. And 98 percent of the newlyweds said they'd recommend videography to other couples. We have fantastic photographs and sweet wedding memories, of course, ”but now I kind of wish we had video of my dad's speech so I could again hear exactly what he said, and of my husband playing violin during the reception. Because I think that ”someday ”our kids would like to see it too.