I contacted Steve & described our project. We were having a new refrigerator delivered on Wednesday, & we needed to have the cabinet just above it reduced by 1/2"-3/4" so the refrigerator would fit below it. I talked to Steve on Sunday evening, sent him pictures of the cabinet & surrounding area. He called me right back & described the exact method he would use to do it correctly. We agreed that he would come on Tuesday. Then I dropped the ball because my cell phone was dying & I failed to send him our address. I called him Tuesday AM, & he told me he had never received our information. Even though I was that late giving him our address, he STILL came that day as we had requested. He was prompt, extremely efficient, & did an excellent job at a very reasonable cost. You couldn't even tell that the cabinet had been worked on. While he was here, we showed him other projects we needed done, & have every intention of hiring him in the future.