1. Shaw Computer Services
- 7 years in business
- 46 hires on Thumbtack
- Serves Baltimore, MD
"I had a very quick and seamless experience with Shaw Computer Services. I dropped my work laptop during a business trip. The whole bottom of my laptop cracked and my hard-drive flew out and went skipping across the parking lot. I went back to my office and gave everything to our IT Department, which is a large company that we outsource too. They handle everything computer related in my company. They charge us a ton of money to do this.
I really needed them to save the data from my hard-drive because there were months worth of work on there that would require tremendous amounts of time, effort and money to replace. They returned my hard-drive and said it was completely trashed and there is no way to save the data. I couldnt accept that my data was all lost; regarding our IT department, I thought to myself, how much expertise they can actually have, all the people in the IT Department were early twenty somethings who just got out of college.
So I decided to look outside my company. Did some google searches, came across Shaw Computer Services. They sounded ok but just to make sure I asked my buddy who is a software engineer and he actually had heard of Shaw. He said it was a pretty legit and gave me some advice on the price range that I should look for when I get quoted a price for the services.
I was leaving on a business trip that afternoon, so I called Shaw up that morning. He was available that morning. I dropped off the hard-drive, told him what I needed and he quoted me a price that was reasonable and in-line with what my friend told me to expect. Shaw told me he would do his best and I left for my business trip still feeling uneasy. He did say he has worked on hard-drives in worst shape but there is always the possibility of not being able to retrieve the data.
That very afternoon I got a call from Shaw and he said he was able to retrieve all the data. I was so relieved; he was able to do something my companys entire IT department couldnt do. My company has a ton of people that travel a lot for work and I always hear stories of dropped laptops during a business trips. If data recovery services are ever required by my colleagues I would first and foremost recommend Shaw Computer Services to them over our overpriced in-house IT Department."