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They were professional, prompt and efficient in recovering our data. And, their rates were very reasonable. I would highly recommend them
Wonderful customer service. Thumb drive was damaged and Werter was able to recover all my data. Thanks Werter!
I brought my computer to his shop expecting I needed a new board or a recovery from a failed hard drive. It turned out to be a virus and my computer is back working better then it has for a long time. Very happy with the results and the cost to have my system back home Bill
Chris did an outstanding job recovering data from a broken damaged hard drive. He was able to recover 8 years of precious photos and videos that I was afraid were lost forever. He was professional, punctual, and friendly. His prices were reasonable and he seemed genuinely happy to be able to provide this service. Highly recommended!
I found Chris to be an knowledgeable, friendly, reliable and patient technician. I needed data recovery from a bad external hard drive, and he was able to do it! I would hire him again.
The Mr. Kem was very efficient. My external HD was inaccessible and I really needed to recover data some important files from my Job. So, Mr. Kem came and fixed it really fast. Good guy, good technician and good price, too!! I recommend!!
Darryl provided excellent, professional service in troubleshooting my PC. His technical knowledge was impressive. More impressive, though, was his patience with a relatively tech-illiterate user. He took time to explain the problems with my machine and what was needed to resolve them, never in a condescending manner. He took pains to address my major issue - lost TurboTax data files - recovering those files that could be recovered while researching and providing an alternate possible route to obtain those still lost. That effort goes above and beyond what I'd have expected in a service repair job. And, to top it off, Darryl also installed some useful utilities (freeware) that should help establish routine maintenance to prevent or at least forestall future system and virus problems. I couldn't be happier with the results. Oh, and the price was very reasonable, exceptionally so for all the effort. Great job!
I had a major issue with my laptop- wouldn't boot- message stating that my computer needed to be repaired, missing required bios info. I researched the problem & it seemed that the only answer was to restore & lose everything that I had saved. I then called the manufacturer & was transferred to a support person who was extremely difficult to understand. After having to pay $80, I was told that I would need to obtain access to another computer (friend's, family member's) then call them back to have them talk me through backing up my computer. Then I would need to order a set of discs from the manufacturer ($20) and once I received them in the mail I would need to call them again to have them talk me through re-installing the operating system. I was overwhelmed & very stressed & needed my computer.I decided to check locally for any other options & saw Mike's website. He had favorable reviews so I gave him a call & explained the situation. I only wish that I would have called him first. He listened patiently, asked some questions & then said that he thought he could help me. He came to my home to look at the computer the same day- took it with him- and within 24 hrs returned it to me running as good as new with all of my data intact. What more can you ask for?! He was polite, answered my questions, & told me to feel free to call him anytime that I have questions in the future. And...on top of all that- his fee was very reasonable. If you need an IT guy, I would definitely recommend him!
Paul is immensely talented & very professional in services that he offers. I had my precious hard drive with lots of childhood memories of my daughter was corrupted. Before Approaching Paul , I tried to recover the data with other professional services but no one could recover it. However Paul helped me everything in its original state. I would certainly recommend Paul over any other data recovery professional out here in TRI state.
They recovered all our data from a dead hard drive. It did take a while but they were good with keeping us informed. The price was very reasonable, and they seem to be a cut above everyone else we looked at. I hope we don't have another data issue, but if we do we know who to call!
Steve saved my computer! I am a graphic designer and use my computer extensively; however, a few months ago, I spilled soup on my keyboard and started having all kinds of issues with it. Nothing was working properly: fonts, programs, search functions, browser...nothing! I tried taking it to the Apple Store but they were charging $497 just to send it out to get looked at. That didn't even include what the repair might cost! Besides, I couldn't afford to be without my computer for that long. So I hit up Google and found Steve on Thumbtack. He was able to give me a pretty accurate diagnostic just via our messaging on Thumbtack when I told him the issues I was having. He also made a house call the NEXT DAY! He replaced my hard drive, saved 200 GB of data, re-installed my OS, and replaced my keyboard all for way less than the Apple store was charging for the initial diagnostic. My Mac is now working like new. Steve knows his stuff and is now my go-to for all things Mac (he also works on PCs). I would highly recommend him and already have to several family members. Thanks Steve!
I went to get a broken home button fixed on an iPhone 5 and the technician replaced the button at a reasonable price, far below what the Apple store 'genius bar' quoted. But the phone which was working to that point, would not come on. I was not too optimistic at this point and thought it was a lost cause but the technician called his manager and they assured me the would get to the bottom of it and fix it, whatever it took. It was up and down for a whole day and at one point they planned to replace the mother board, but ultimately a third technician figured out and fixed the problem. I did not loose any data and at no point was I told it would cost extra. I give them 5 stars for customer service but will rate @ 4 for this service overall because of the complications that perhaps could have been avoided. I would certainly go there again.
Hi! I spilled a glass of water over my laptop, so the screen went black. Astra Computer quickly repaired the laptop, my data was safe, and the repair wasn't expensive at all! Great job! Thank you so much! I recommend to everyone.
I was having constant issues with transferring specific information and data from my old labtop to my current one. Partial info was transferring and was getting annoying every time. I was referred to neel from a friend of mine. Neel provided me a detailed explanation of the problem and how it occurs. He gave me a step by step explanation and demonstration and answered all my questions. He even provided helpful resources and tools that I can use via online if this occurred again along with other potential issues that may arise. Also he insured if it happens again he will he available anytime. If anyone wants excellent service, Neel is your guy. I definitely recommend him.
PC with a milk spill - offered an ala carte choice of options; data recovery, etc. :)
Great customer support. ACEs were attentive to all my questions and called me back when it was needed. ACE Data Recovery knows how to work with customers!
At Secure Data Recovery Services, we take essential steps to protect your files and your media during our data recovery process. Our credentials give you peace of mind, and unlike most other data recovery companies, we provide full access to audit reports, attestation comments and other important documents online. Our security certifications and credentials include: - SSAE 16 Type II Certified - Class 10 ISO 4 Cleanroom - Certified Mac Technician - GSA Approved Contractor - BBB Accredited - Rating: A+ - Dun & Bradstreet Verified - Safe Harbor Certified - TRUSTe Certified Policy - SAS 70 Audit Compliance - PCI Security Standards Secure Data Recovery Services was also Rated #1 RAID Data Recovery Services Company of 2014 by TopTenReviews. Secure Data Recovery Services is also approved by all major hardware manufacturers and computer vendors.
They were very professional and kept me updated with developments.
After my laptop experienced extensive water damage and stopped working, I contacted ACE Data Recovery. They recovered all my data in less than a week. I would definitely recommend ACE Data Recovery for all personal or business related data recovery.
They were very responsive and helpful. They explained the process and the results.
They were quick to respond and were able to recover nearly all of my files. They were very professional. My only complaint was the price. They were way more expensive then I had anticipated.