I'm in real estate so I have to deal with a lot of contractors, roofers, etc. It's so hard to find people you trust, people who still care about the customer and care about good service in this industry... So I'm so appreciative of Mike at Maryland's Best Remodeling. I was selling my parents and we needed a new roof installed before it was listed so I was in a rush. The first thing I was impressed with: They picked up the phone!!!!! Everyone else called me days later which was too late. He was there the next day and was incredibly thorough and honest about what needed to be done. The Maryland's Best team was out 2 days later installing a brand new roof. When they were done, you could hardly tell they were there.
In a nutshell, this reminds me of an old fashioned company, the kind that takes pride in their work, does what they say they're going to do, and tries to accommodate their customers as best they can.