10. GEK PLUMBING & HEATING,LLC
- 22 years in business
- 7 hires on Thumbtack
- Serves Baltimore, MD
"making himself available to my less than convenient schedule, he made an thorough assessment of the two leaks i'd flagged in my original request -- a pinhole leak in the basement, and a leaking water line to my fridge that ran through a very inconvenient section of my basement ceiling -- and offered more than one option for repairs. he also did a quick on-the-spot fix on a leak that i discovered while clearing the kitchen sink area, at no charge.
he sent me a cost estimate within 24 hours, that fully described the work we discussed - which solved both problems permanently, and he showed up on-time (to the minute) for the scheduled repair on a Saturday at a day/time that was convenient to my work schedule. Throughout the process, Gary was professional, courteous, and extremely thorough - triple checking the work after we turned the main water line back on, and doing a thorough clean up of the work space.
i don't expect to see him back for repairs on the three leaks he fixed, but i'm definitely keeping his number on hand for the next one!"