Sir CleanAlot Carpet and Upholstery Cleaning
About this pro
Did a great job and explained the processOct 3, 2017Verified
I was pleased with the overall work and experience! They were very punctual and professional!Nov 4, 2016Verified
The service was SUPERB!! Everyone who has visited me has complimented the way the carpet looks. Daryl and team were great and professional - but yet personable. I have white carpet and there were some very heavy traffic areas. Those areas now look like they have never been walked on. The carpet look brand new. The price was more that good for the work that Sir CleanAlot did. I would highly recommend them. As a matter of fact I did. No need for me to search for another carpet and upholstery cleaning company. Sir CleanAlot will have my business. Thank you Daryl and team.Oct 24, 2016Verified
Cleaning was just fine. Timing was not great nor was the fact that I paid almost twice as much as the original estimateOct 20, 2016VerifiedSir CleanAlot .'s reply
Hello Diane, Sorry that you weren't happy with the final price. However, in your original request, you stated that you had only 6 areas of cleaning to be serviced. Your daughter called prior to us coming out to schedule an appointment and stated that you miscounted. Instead of just the six areas to be cleaned, you had about 10 areas she wanted serviced. We then gave her an updated quote on the phone prior to us coming out. When we got to the location, you actually had 11 areas, which we gave you the 11th area for free. We had to charge you for the 4 additionals areas and we further discounted the rate, charging you ONLY 90.00 for the four additional areas. We strive to make all of our customers happy. With that said, we gave you a lot of extras such as deep cleaning and sanitizing. Other companies would have charged you extra for both. By going with us, you saved well over $240.00. In any event, we would like to thank you for your business and your review. Looking forward to working with you again in the future!
He arrived on time and we thought he did a very thorough job cleaning our carpets. Our focus was on removing pet stains and odors, and they are no longer discernable. It did take about 48 hours for the carpets to fully dry, which was longer than we expected, but that's not a complaint, just an observation.Oct 19, 2016Verified