BetterITExperience LLC

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Introduction: We specialize in troubleshooting and finding solutions where other pros read from a script. Solving complex computer problems help to keep skills current as well as keeping customers happy.

Overview

Hired 10 times

1 employee

9 years in business

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and value.

Excellent 4.9

8 reviews

5

88%

4

12%

3

0%

2

0%

1

0%

Terrie A.

Sep 24, 2015

·

Hired on Thumbtack

Clean up my HP printer and got it working

Printer Repair

Mohamed H.

Oct 22, 2015

·

Hired on Thumbtack

Very helpful

Computer Repair

Ben W.

Aug 31, 2015

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Hired on Thumbtack

Mr. Hilliard was extremely polite, professional, and flexible. He was easy to coordinate with, and came to my house on short notice. Although he offered the lowest price of anyone who contacted me, Mr. Hilliard did not try to rush the job or add additional unexpected costs during the repair. He was very patient and thorough, explaining his work as he went along and ensuring I understood what had happened and how to minimize the chance of these issues in the future. The quality of his work was excellent. I highly recommend him and will definitely hire his company again for any future computer problems.

PC Computer Repair

Kae B.

Oct 4, 2015

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Hired on Thumbtack

Malcolm phoned 30 minute prior to arrival and arrived a few minutes early. He went right to work installing print drivers and solving our wireless printing issues. All went well and efficient. He also gave us advise for our itunes account and is helping solve another problem related to an old laptop. Good stuff.

Computer Repair

Michal K.

Oct 23, 2015

·

Hired on Thumbtack

I am really satisfied with this services. The price of it is accurate of this services. Thank you for quick very well job to Mr. Malcolm Hilliard

Printer Repair

FAQs

What types of customers have you worked with?
Break\fix, Laptop Screen repair, operating system reloads, Data recovery, Data Backups, Application Installs, Hardware replacement, Server upgrades, Server builds. etc.
What advice would you give a customer looking to hire a provider in your area of work?
When hiring a provider, make sure they give you concrete explanations of work being performed. You should know every step that their taking on your machine.

BetterITExperience LLC

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