KG Spotless Residential and Commercial Cleaning
It’s free with no obligation to hire
Hired 325 times
9 years in business
Cash, Check, Paypal, Zelle
Photos and Videos
Move out cleaning
Pets in home
Window cleaning (interior),
I recently got my house cleaned by their team amid the covid virus. They were extremely professional wearing masks, gloves and aprons. They take the time to really clean and collect all the dust in the hard to see spots. I did not have to tell them to clean commonly missed spots missed by other cleaning staff. I would def use them again!!!! very happy with the service and they even cleaned by cabinets (no one ever cleans that)!May 3, 2020VerifiedKG Spotless Residential and Commercial Cleaning's reply
Thanks Shetal hope to serve you again soon. Keep on keeping safe. Kudzai 2023615362
I had KG Spotless do a clean after some construction. They were so responsive and were able to fit me in quickly. They did a thorough job. The house looks great. I would definitely recommend.Jun 10, 2020VerifiedKG Spotless Residential and Commercial Cleaning's reply
Thanks Emma, we hope to serve you again soon. Kudzai 2023615362
We were moving and had them clean the house twice. Deep clean before we showed it and move out clean later on. The team worked hard and did a great job. Very reasonably priced.Jan 21, 2020VerifiedKG Spotless Residential and Commercial Cleaning's reply
Thanks Marsha we appreciate. Kudzai
Cleaners arrived late, which wasn’t a big deal. They notified me that they would be late. Upon arrival I was informed that they thought I lived in an apartment and not a house and would be charged more than the initial quote. However in the job details I clearly stated what was to be expected of the job (see attached picture). When they were finished I found a few dusty surfaces but the house was clean enough. I was asked to pay an additional 60 dollars because they thought my house was an apartment and not a house. I was not psyched on this but paid it anyway because I had been there so long and just wanted to leave. Probably won’t go with these cleaners again.Sep 8, 2019VerifiedKG Spotless Residential and Commercial Cleaning's reply
Thanks for the review Timothy. When the job was completed you walked round and didn't point out any dust spots if you had we could have cleaned them there were 2 of you you both agreed the house looked great , so now one doesn't understand where the dust was. As for charges our profile clearly states that our charges are estimated and that the cost may remain the same or increase depending on the dirt state of the appliances , bathrooms and the whole house. You even commented that the place was dirt. If concerns were pointed out we could have attempted to them.
Kudzai and her crew did a wonderful job on cleaning our home. We have been very neglectful in keeping things up to par around the house. My house is now refreshed and ready for spring. Hoping we can maintain what they did and maybe even hire them again in the future.May 1, 2019Verified
KG Spotless Residential and Commercial Cleaning verified
- What should the customer know about your pricing (e.g., discounts, fees)?We mainly price according to the number of bedrooms and bathrooms at client's request we can also price bathrooms and common rooms only and bathrooms and kitchen only. Extras are charged separately; -interior oven $20 -interior fridge $20 resident with pets $20 interior windows $2,00 each wooden blinds wet wiping $2.00 each
- What is your typical process for working with a new customer?As we are matched to new clients we engage in a conversation to understand the clients needs. We then attach an appropriate pamphlet in order to give the client an idea of the product that we sell. We have pamphlets with details of our deep cleaning and move in/out activities. If agreed we discuss the estimated quotation further asking the client to bear in mind that all our quoted prices are estimates and are subject to change on job completion.
- What education and/or training do you have that relates to your work?I have years of previous experience working in hotels in the housekeeping department. Added to this I am a member of ARCSI , from Rags to Riches and My House Cleaning Biz so I always get to know how others are doing and what changes there are in the cleaning industry.