|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
American Home & Hardscape, LLC
About this pro
Salesman was not honest. First thing he said when stepped into my house, "It's all about the money in this life"!!! immediately raised a RED flag here. He wanted to cut corners on replacing my entire house siding by painting the front "old" aluminum siding which is from 1987 and said this will make it look good. I told him that I have funding from my insurance to replace the entire house siding to NEW Vinyl siding, he said he is the one who suggested that which was NOT true. Also, he kept texting non stop asking me if I got my HOA approval. When I confronted him that he wanted to cut corner and I did not like his approach to replace the siding by painting the old one and pocket the difference in his pocket. This is SCAM to me and I definitely do not recommend this company. I'm glad I did not choose them. Honesty does not exists this time. If you are honest and sincere about your approach and treat your customers with honesty and as if you are fixing "your own house", the word will spread and you get more customers, but as you said, it's all about the $$$$$$$$$, so keep digging! This project is awarded to an honest guy I know and he deserved it based on his reviews and good communications. Respond to their reply: My review was based on the actual events that occurred during the assessment process with your salesman. I do not have anything personal against him or your company and there's no cultural or language barriers here. I speak multiple languages and have been living in the U.S for more than 20 years which is more than half of my life and I'm still not even close to late 30's, so you can imagine how good I can understand the American culture and people here!!! I find it kind of condescending & disrespectful of you to even mention such thing to try to cover up for your salesman and what truly happened, it I spoke only the truth about his view and approach of my house project and solutions which he clearly denied. To me, a company that operate that way is shady, dishonest and disrespectful of any customer's time and "hard" earned money! So please do not mention cultural and language barriers here and hide behind that pathetic excuse as it shows your lack of intelligence and ability to accept the truth about your poor approach and not accepting constructive criticism. Have a good day Sr. :) Respect.Apr 30, 2018VerifiedRichard K.'s reply
Hi, Not looking to have a back and forth with you. Ramon attempted to follow up on your comments and didn't get a response from you. I stand behind our record. Richard Kaufman American Home and Hardscape A+ rating with the Better Business Beaureu Thumbtack TOP PRO
Richard and his team were responsive throughout the build process and delivered exactly what we were looking for.Apr 29, 2018Verified
Ramon and his team have been great! We are just finishing up 2 projects and will have him completing our next project of a new master suite. He’s like family to us now. After having very bad experiences with contractors, I’m thankful for his service.Jan 2, 2018VerifiedRichard K.'s reply
Hi Akua, We strive every day to earn reviews like yours. At this point in my career, reviews like this is what gives me the energy to make every client feel like you do about American Home and Hardscape. Ramon, myself and our entire team thank you for your business. Richard Kaufman American Home and Hardscape A+ rating with the Better Business Bureau THUMBTACK 'TOP PRO'
Richard from American Home & Hardscape was extremely professional and responsive. He was very honest with me about pricing and level of effort, which I did not get from other companies I talked to. I hired them to re-do my back yard, and I was very happy with their work. It was a total transformation! His team was very professional and did a very good job keeping the area neat and cleaning up after the work was done. I highly recommend them!Sep 10, 2017VerifiedRichard K.'s reply
Hi Monica, We are so happy to partner with you on your back yard transformation. Thank you for the kind words, we appreciate your business. Richard Kaufman American Home and Hardscape A+ rating with the Better Business Bureau THUMBTACK 'TOP PRO'
The design we worked out completely did what we were looking for. I wasn't sure what the finished product would look like but the very long retaining wall is just what we needed for the backyard pool area. This company will do what it takes to get the job done and done to your satisfaction. If I have a future project will not hesitate to reach out to them again. I have added a before and after picture just to give you an idea of the great job they did.May 17, 2017VerifiedRichard K.'s reply
Hi Dale, Thank you for your review and the trust that you placed in us to remedy your water run off issue. I enjoyed working with you. Thank you for your business. Richard Kaufman American Home and Hardscape A+ rating with the Better Business Bureau THUMBTACK 'TOP PRO'
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?It is vitally important that we come out and take a look at your project in order to give you sound advice as well as an accurate proposal of the work to be done.
- What education and/or training do you have that relates to your work?Continuing education through workplace development and industry seminars.
- How did you get started doing this type of work?I am a graduate of the University of Maryland with a double major in finance and economics. I started out in the commercial real estate business. This introduced me to architects and construction build out and space planning This business is an outgrowth of that experience.