About this pro
11 years in business
83 hires on Thumbtack
Not sure what is going on with this Company, but we did not hire them for our project. Aug 12th Contractor came out to do an estimate. He said he would have an estimate for us the following week( which we never received). I reached out to the contractor 2 weeks after the visit inquiring about the estimate and he asked for another week . Sept 7th, the owner reached out to me via Thumbtack and I informed him that I had not heard from his contractor. Unfortunately the owner(who was out of the country at the time) does not have a dependable contractor working for him. He should look into hiring more people if he's understaffed.Sep 20, 2018VerifiedAmerican Home & Hardscape, LLC's reply
Mrs. Jackson is correct about this. I am still out of the country. I try my best to orchestrate in this case. The person that went out to see her has been reprimanded. Ultimately, we want to be judged on the actual work that we do. Please read our long list of excellent reviews. Mrs Jackson, please accept my apology for this. Richard Kaufman American Home and Hardscape A+ rating with the Better Business Bureau Thumbtack Top Pro 2015, 2016, 2017
We worked with Ramon to get an estimate and he was excellent. Extremely responsive, always on time, and gave great insight into options and what was possible. He was also great about working within the budget we had set out. Because of some other circumstances we couldn't hire him, but he was still excellent to work with.Jul 27, 2017VerifiedAmerican Home & Hardscape, LLC's reply
Hi Stephanie, Thank you for taking the time to tell others about our team. Richard Kaufman American Home and Hardscape A+ rating with the Better Business Bureau THUMBTACK 'TOP PRO'
Everything we asked for was done and done well. Great people and great workmanship!!Jan 22, 2017VerifiedAmerican Home & Hardscape, LLC's reply
Hi Mary, We are so happy that we were able to please you and satisfy your requirement. Thank you for your business. Richard Kaufman American Home and Hardscape A+ rating with the Better Business Bureau THUMBTACK 'TOP PRO'
We got an estimate. They were understanding to my circumstances! Very professional!Aug 4, 2016Verified
We actually decided not to use American's service for this time around, but I want to give them a good review for their time and effort in explaining contracting to us as first-timers remodeling a basement. Mike and Richard were very knowledgeable and accommodating. I really like Mike's vision of what he could do with the basements, the options he provided, and his suggestions. It was a tough choice and while someone else fit us better in the end, I still recommend their service and may use them myself one day. I know this wont be my last project!Mar 17, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?It is vitally important that we come out and take a look at your project in order to give you sound advice as well as an accurate proposal of the work to be done.
- What education and/or training do you have that relates to your work?Continuing education through workplace development and industry seminars.
- How did you get started doing this type of work?I am a graduate of the University of Maryland with a double major in finance and economics. I started out in the commercial real estate business. This introduced me to architects and construction build out and space planning This business is an outgrowth of that experience.
|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|