It’s free with no obligation to hire
Hired 84 times
12 years in business
(Eastern Time Zone)
8:00 a.m. to 7:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
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Construction is continuous; however, we are pleased with carpenter/contractor, Steven Holt and his team thus far. Steve is experienced, knowledgeable, pleasant, and does Top-Notch work! We [highly recommend] the services of American Home & Hardscape, LLC. Phillip & TeResa ByersSep 22, 2015Verified
Patio Remodel or Addition
Not sure what is going on with this Company, but we did not hire them for our project. Aug 12th Contractor came out to do an estimate. He said he would have an estimate for us the following week( which we never received). I reached out to the contractor 2 weeks after the visit inquiring about the estimate and he asked for another week . Sept 7th, the owner reached out to me via Thumbtack and I informed him that I had not heard from his contractor. Unfortunately the owner(who was out of the country at the time) does not have a dependable contractor working for him. He should look into hiring more people if he's understaffed.Sep 20, 2018VerifiedAmerican Home & Hardscape, LLC's reply
Mrs. Jackson is correct about this. I am still out of the country. I try my best to orchestrate in this case. The person that went out to see her has been reprimanded. Ultimately, we want to be judged on the actual work that we do. Please read our long list of excellent reviews. Mrs Jackson, please accept my apology for this. Richard Kaufman American Home and Hardscape A+ rating with the Better Business Bureau Thumbtack Top Pro 2015, 2016, 2017
Ramon and his team have been great! We are just finishing up 2 projects and will have him completing our next project of a new master suite. He’s like family to us now. After having very bad experiences with contractors, I’m thankful for his service.Jan 2, 2018VerifiedAmerican Home & Hardscape, LLC's reply
Hi Akua, We strive every day to earn reviews like yours. At this point in my career, reviews like this is what gives me the energy to make every client feel like you do about American Home and Hardscape. Ramon, myself and our entire team thank you for your business. Richard Kaufman American Home and Hardscape A+ rating with the Better Business Bureau THUMBTACK 'TOP PRO'
This company is confident and knows their craft. They appreciate your business and will give you a follow up call to make sure your satisfied after your service. You can negotiate a fair price,and they even take on jobs which other contractors may pass up to gain your business.Aug 17, 2014Verified
Patio Remodel or Addition
I did not hire this contractor. The interaction started off well with making the appointment for the quote. The day of the appointment, the representative was late. When I messaged the president of the company via Thumbtack to inquire if the ETA, I did not get a response. The representative finally showed up and his approach was very off putting. He didn't answer any questions asked but would instead throw out another question. He was rude and I had to walk away from him and let my husband deal with him. He informed my husband he would send a quote which was never received. I contacted the president to let him know of the interaction. No response. All other contractors providing a quote were responsive and pleasant. Thankfully, we received reasonable quotes from a couple of them and will make our decision based on those positive interactions.Sep 8, 2018VerifiedAmerican Home & Hardscape, LLC's reply
When we visit with a prospect we ask the questions that are pertinent to the job at hand. I do not know specifically what this is about. We would like to be evaluated on the actual work that we do. I was contacted by this customer with their thoughts. I thought it best not to submit a bid as they did not seem to be interested in us based on their written statement. Please read our other reviews for work that we have done. We have been a 'Top Pro' on Thumbtack based on customer experience for the years 2015, 2016 and 2017. Richard Kaufman American Home and Hardscape A+ rating with the Better Business Bureau Thumbtack Top Pro 2015, 2016, 2017
- What should the customer know about your pricing (e.g., discounts, fees)?It is vitally important that we come out and take a look at your project in order to give you sound advice as well as an accurate proposal of the work to be done.
- What education and/or training do you have that relates to your work?Continuing education through workplace development and industry seminars.
- How did you get started doing this type of work?I am a graduate of the University of Maryland with a double major in finance and economics. I started out in the commercial real estate business. This introduced me to architects and construction build out and space planning This business is an outgrowth of that experience.