|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Metro Tech Group LLC
About this pro
Michael was prompt, professional and very patient with me in showing me how to use my new device. He provided me with exactly what I had requested. I will definitely use his services again.Jun 13, 2018Verified
It took only a short time to solve my problem and then he went over the entire procedure so that I could duplicate the procedure the next time I would have to call upon the same task. Super teacher, and very knowledgeable.Mar 25, 2018Verified
The repair date is TBD, so I cannot provide a full rating at this time. But, so far, so good. Check back with me after March 2. By then, the repair will have been done, depending on schedule coordination with the service.Feb 11, 2018Verified
Technician quickly determined my options (replace my printer -- he had scoped out some options in this regard -- or have him repair it. I chose the latter and he did so within the budget proposed, obtaining the necessary parts and instaqlling them. The printer now works perfectly. The technician was very friendly and open.Mar 22, 2017Verified
Michael Johnson of Metro Tech Group provided services the met or exceeded my expectations. He ordered the replacement part needed for my laptop, emailed me when it arrived, and came out to install it when scheduled. He answered all of my questions and checked the overall performance of my laptop while he was here. I definitely intend to use his services when needed in the future.Mar 6, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing structure is comparable to what is typical for other local professional, reputable companies in the DMV/ Baltimore area.
- What is your typical process for working with a new customer?I like to talk to the customer and find out exactly what their issues are. Then I assess the problem and determine the best route for repair. Lastly I convey this to the client and obtain their consent for the repair.
- What education and/or training do you have that relates to your work?B.S. degree in Information Technology, many current industry certifications, 18 years of experience.