Climate Pro Mechanical, LLC

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Introduction: Climate Pro is a small customer service oriented HVAC repair and installation company located in Ellicott City, MD servicing all types of residential and commercial HVAC equipment. We take pride in offering our customers personalized service by our Master HVAC licensed technician on every job. Our customers expect the best and we offer only the best service from our highly qualified Master HVAC mechanic. Due to our low overhead we are able to pass the savings on to our customers and feel confident that we offer fair prices with excellent service. We will never send a salesmen or subcontractor to your home. Let our Master licensed mechanic give you a free estimate on state of the art, high efficiency equipment with no high pressure sales tactics. We offer most major brands and a variety of price brackets to fit your budget. Climate Pro can repair and replace all HVAC equipment including (but not limited to) A/C units, furnaces, heat pumps, boilers, water heaters, mini split systems, high velocity systems, radiators, humidifiers, air purifiers, rooftop units, risers, computer rooms, etc. Customer satisfaction is guaranteed! In addition to offering professional and exceptional service I enjoy showing my customers how they can maintain and troubleshoot minor issues. They don't always have to call a professional, and they really appreciate understanding how their equipment functions.

Overview

Hired 76 times
License verified
Background checked
4 employees
6 years in business

Payment methods

Cash, Check, Credit card, Square cash app, Zelle

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec
All year

Photos and Videos

16 photos

Reviews

Customers rated this pro highly for value, punctuality, and responsiveness.

Excellent 4.9

64 reviews

94%

Read reviews that mention:

Roger T.
Central Air Conditioning Installation or Replacement
Kevin, Brooks and Anthony were a delight to work with. They installed a 5 ton HVAC system into a commercial space for me. They were competent, careful, respectful, tidy, and punctual. Excellent communication and good value. 5 stars all the way.
Nov 1, 2019Verified
Climate Pro Mechanical, LLC's reply
We are so happy that Climate Pro met your expectations Roger. It was such a pleasure working with you as well. Thank you for the opportunity to earn your business and we hope to work together again!
Chotima E.
Heating System Repair or Maintenance
Kevin arrived on time as expected. His work quality is top notch given his 30 years experience. No BS. Come in with all the tools he need to get the "checking of what's wrong" and get in done. Turns out our house need a new thermostat because the one we have was like 15 years old. He even have new thermostat in his vehicle which saves me a trip to the store and another trip to get someone to come out here to install. Very professional communication. Will use his service again.
Oct 17, 2018Verified
Climate Pro Mechanical, LLC's reply
I am so glad that you are satisfied with the services I provided Chotima. It was a pleasure working with you and I look forward to you calling again. Thanks very much!
Holly L.
Water Heater Installation or Replacement
Very responsive and professional. Water heater was installed within 12 hours of coming out to give the quote which was less than Lowe’s. They also took the time to hide the pipes to make it look nicer.
Sep 1, 2018Verified
Climate Pro Mechanical, LLC's reply
Thank you for the opportunity to earn your business Holly. We are happy to help out and appreciate your recommendation!
Robert I.
Central Air Conditioning Repair or Maintenance
I chose Climate Pro Mechanical, LLC owned by Kevin Creel for my job of a complete replacement of the heat pump in my condominium (inside and outside units). Kevin and his crew did an excellent job from start to finish. He gave a detailed and comprehensive quote for a good price, and he showed up when he promised. It wasn't long after I gave him the go ahead - just a few days. He performed a quality installation quickly and efficiently and I have absolutely no reservations about recommending him or using him in the future. Additionally, Kevin is a very experienced and knowledgeable guy and is willing to explain just about anything you ask him about HVAC equipment. I appreciated that, as I feel it's always nice to be more informed. And he didn't seem to mind me asking the questions!
Jul 26, 2018Verified
Climate Pro Mechanical, LLC's reply
Good Morning Robert. It was a pleasure working with you. Thank you so much for the five star review and the great referral!
Laura C.
Central Air Conditioning Installation or Replacement
I choose climate pro because I needed a new hvac. My old one was over 30 years old. I choose climate pro because I was impressed by Kevin's thorough inspection to decide the estimate, the price was good, and he and his team is very punctual and professional. Within only 4 hrs, they had removed my ancient hvac and did the installation. I appreciate also that this is a local, family business.
Sep 6, 2017Verified
Climate Pro Mechanical, LLC's reply
I am very happy that we have met your expectations and appreciate your business. Thanks for being a valued customer!

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Credentials

License

License Type: HVAC – Master (MD)

Background check

Kevin Creel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Climate Pro offers standard repair pricing between $125 - $150 for the first hour of service/diagnosis depending on your location (not including parts if necessary). Be wary of companies who advertise low prices to get in your door only to charge you ridiculous prices on parts or extra services. Our Master Mechanic will properly assess your issue, offer professional recommendations, and make only necessary repairs to get you up and running. Pricing on new equipment is based on current cost of equipment from a variety of name brand local suppliers. We do not send salesmen or use subcontractors allowing us to pass those savings on to our customers. You will find our installation prices to be extremely fair and we offer the opportunity to beat any competitor's written quote.
What is your typical process for working with a new customer?
For replacement or new installation a licensed Master HVAC mechanic will come to your home/business to assess your equipment needs. Quotes are free with no salesman involved. For repairs just give us a call and we will arrive promptly when scheduled to take a look at your equipment/system. We will give you an estimate over the phone to give you an idea of the cost whenever possible.
What education and/or training do you have that relates to your work?
Graduate RETS Technical Training Center (now TESST College of Technology) Graduate Montgomery College, DC Steamfitter's Local #602 Union 20 year member Steamfitter's Local #602 Obtained and hold Master licenses in both MD and DC Universal CFC certified Manual J certified by ACCA

Climate Pro Mechanical, LLC

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