What education and/or training do you have that relates to your work?
Over the last 20 years, Jamie has obtained his Master HVAC and Master Natural Gas Fitter's licenses. He attends and encourages his technicians to attend additional training to stay current on new products available.
Do you have a standard pricing system for your service? If so, please share the details here.
Our Fall and Spring inspections are $79. For repairs, we charge $95 for the first half hour, which is generally the diagnostic time then $35 per quarter hour after that. This helps to ensure that you're only paying for the time needed to complete the task. If we need to come back for some reason, we bill at the $35 per quarter hour rate. We do no-cost, no-obligation estimates on system replacement or new system installation.
How did you get started doing this type of work?
Our company president, Jamie Carmen, started working for his dad's HVAC company when he was only 14. He rose up the ranks and was the Service Manager when the company was sold in 2003. He opened up his own company 6 months later.
What types of customers have you worked with?
We work with residential and light commercial customers. We have several property managers that we work with as well as real estate companies and agents. We have many customers with houses locally and on the Eastern Shore, who are glad to find a company to work on both locations.