Hired 145 times
20 years in business
(Eastern Time Zone)
Sun & Mon
Tue - Sat
8:00 a.m. to 4:00 p.m.
Amit K.Feb 11, 2018Verified
Nav-Ex did a fantastic job cleaning our living, dining, and family rooms. They removed spots we've tried to get rid of ourselves for a long time :) Everyone I spoke with was polite and courteous. Service was on-time. Only minor complaint was the cost originally quoted went up, then went up again the day of service due to the larger family room. Their pricing is beyond fair and I had no issue with the cost, but would have preferred more warning that the pricing may need to be adjusted. Overall, I still give a 5 star rating and have recommended them others.Oct 4, 2016Verified
I hired Nav-Ex to do a move-out cleaning and a deep carpet clean in my bedroom and bathroom. Juan Pablo did a great job! He was very efficient and professional, and everything looked great.Jun 8, 2017Verified
Was willing to work with our specific needs - very accessible customer service.Mar 2, 2017Verified
I will definitely be hiring Nav-ex again! My carpets are so clean!! My whole experience with everyone in the company was great. After 8 years in the house, a special needs child, 2 dogs and several years of renovation, the carpets were in awful shape. Juan worked so hard to get them amazingly clean and I am so happy!Feb 18, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our prices are very easy to follow; we made them as straightforward as possible. For first time customers, we charge $65.00 per hour for a team of 2 people. We implemented a per hour pricing method, because of the difference in house size/condition. If you become a regular customer, we will provide you with a flat price per cleaning.
- What is your typical process for working with a new customer?We listen to the customer's needs/scope of work/expectations and proceed to discuss pricing and schedule.
- What types of customers have you worked with?We specialize in residential maid service, carpet cleaning, windows cleaning, pressure washing and much more. Call us for all your cleaning needs, we will be happy to help.