Robert was a great wedding photographer for us. I phone interviewed him, had an in-person interview, and heard from 2 of his references about 10 months before our wedding. In the lead-up, he actually reached out to ME, reminding ME that I wanted to touch base with my list of photos, preferences, wedding day details, etc., so that tells me he was on the ball. Once I had the photo list, preferences, etc. documented, he set up a phone call about a week or 2 before the wedding, and we stepped through the timeline, and he advised me how to order the shots, how to make sure family photos go as smoothly as possible, etc. We added one hour to the contract, and the contract change was a breeze. On the wedding day, he was on time and ready to go for our first look. I was an antzy bride, so he dealt with the, "What time is it?" question a lot and didn't seem to mind. (Actually, I was honest about not being crazy about posed pictures to begin with, and he didn't seem offended.) He breezed us through family portraits before the ceremony and then the big family portraits during cocktail hour. I actually had 30 minutes of my cocktail hour thanks to him. I know he was *there,* but I totally didn't notice him during the ceremony or reception. He gave us a heads up when his time was up and thanked us for our business. Per our contract, he delivered preview pictures the next business day--only he provided 14--4 more than contractually obligated. And again, within contract deadlines, he delivered the entire set of photos 5 weeks and 1 day after the wedding. Then we received the CD with the images about 67 weeks after the wedding. Out of the 800ish photos he took, I find about 175 to be good candidates for an album. He got great photos and followed my preferences. Very happy with Robert and the photos.