FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
** FREE INSPECTION W MOLD TEST ** WE OFFER MILITARY AND SENIOR CITIZEN DISCOUNTS. **
- What is your typical process for working with a new customer?
Starts with a phone call and then a home visit is scheduled for a mold test. After the mold test, we do either an environmental cleaning, or full-blown remediation to eradicate the mold. Sometimes, we have to water proof the basement, perform moisture control in the crawl space, or repair a leaking roof. If you don't take care of the water issue, mold will return over and over again.
- What education and/or training do you have that relates to your work?
We are constantly training. All of our people are mold and water certified.