Werter was great. He came to my house to fix my iMac desktop even tho’ it was around 30 minutes away, and he didn’t charge travel time. He figured out the problem right away and, after fixing it, filled up the minimum hour’s work with cleaning up my computer and other things to make it run more smoothly, which hadn’t been done since I bought it 4.5 years ago. He also explained some things to me to prevent the problem in the future. Thanks, Werter!