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Current Top Pro
Hired 34 times
11 years in business
(Eastern Time Zone)
8:00 a.m. to 9:00 p.m.
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Currently a Top Pro
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Jul - Dec
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Dog training type
Jennifer came out and met with us today! She was on time and also didn't rush out when the hour was up. I'm really value good customer service, and appreciate the little things that help form a well rounded business. I really felt like she was already invested in my situation and helping me. I'm so excited. She put training into easy terms and made it seem doable. She is cool and confident and also has so much insight on dog behaviors and the actions of the human that can be (triggering to dogs and are) overlooked in day to day life. I'm excited to get to work and make some progress. We have A LOT of homework. I have 2 male, 100lb dogs who are maturing and pushing boundaries with me and each other. I'm so glad to have her wisdom to help my household thrive! I will 100% be keeping her around as a staple in my home. Very happy, and have a sense of hope that I am totally capable to retrain my self and my dogs. THANK YOU so much and see you soon!Mar 19, 2019VerifiedHeart to Heart Training's reply
Thank you very much Kimberly!! And you all are going to do amazing and have two amazing respectful dogs and a harmonious home!!
Jennifer was on time, assessed our dog's issues and gave us homework. We have seen progress in less than 1 week . I recommended her to a friend.Oct 11, 2019Verified
Jennifer made the training seem fun and workable. We have only had 1 session. We love the fact that she is willing to work with our learning schedule. Can’t wait to see what she teaches us next timeAug 15, 2019Verified
I purchased a 4 pack with Jennifer after she came to my house for her first visit. She is awesome! Very knowledgeable, calm and confident. Each session is packed with training and we have already accomplished so much in a very short period of time. Highly recommend!Jul 9, 2019Verified
Jennifer is great! Very knowledgeable and a great teacher!Sep 15, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?The price quoted is per session but there are training packages that will save them money.
- What is your typical process for working with a new customer?I meet the owner and the dog in their setting to evaluate exactly what their issues and concerns are. I like to see first hand what is going on on a daily basis and how the owners deal with it. Then I like to discuss their goals that they have for their dog. Using all this information we come up with a training program designed specifically for them and their goals. Typically in the same first visit we get started immediately on the first level of our new plan and by the end of the visit the owner has “homework” to do before our next scheduled session.
- What education and/or training do you have that relates to your work?I have had basic certification in dog training and am continuing my education for higher levels of obedience as well as service dog training certification.