How do we love Melina? Let us count the ways! I don't often write long reviews like this, but she is worth it and we think every family with pets should have someone like Melina.
First of all - we want the world to know about her! She truly cares about our pets, booking her is super convenient, and her service goes beyond pet care. She looks out for our house and plants, loads the sheets in the washer when she leaves, and manages the trash bins if we're away on trash pick-up days. The last time she was here, she took the kitchen trash out for us. We have a dog door and fenced yard, and she even picked up after the dogs the last time she was here (totally not a requirement for us!). She doesn't complain if our cat has an accident, and she's never charged us more for the little extras.
We have 2 large dogs and a cat, and she always asks questions if she notices something is amiss. My husband and I tend to be last minute planners (we do the best we can, and I don't recommend it!), but have never once had an issue booking Melina when we're in a bind - that's because even when she's got a full schedule, she does what she can to work around her other commitments to fit us in.
We've actually only met her in person one time for the initial meeting a couple of years ago. She makes it super easy, by being extremely responsive and using common and current technology - text message, email, Thumbtack, spreadsheets, and Venmo. She doesn't mind when I send long email updates or send a spreadsheet if we need to coordinate due to one or two-week long trips. She always sends an update and photos of the pets every time she arrives and leaves.
Finally, she didn't originally have a frequency discount, but when we asked about it, she created one for us.
Melina is a rockstar and comes highly recommended from a grateful pet family! Thank you so much, Melina!