KG Spotless Residential and Commercial Cleaning

4.8
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(140)
4.8
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140 reviews
5
86%
4
7%
3
5%
2
2%
1
0%
Customers rated this pro highly for punctuality, professionalism, and value.
  • Annette G.

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    Kudzai and her team are great.

    Feb 20, 2018
  • Kelli C.

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    They were almost 2 hours late and did not offer a discount. Also they clean with vinegar FYI which leaves an interesting smell. But bottom line, the apartment was very clean. I took off 2 stars due to the late arrival.

      Oct 13, 2016Verified
      Kudzai G.'s reply

      Thanks Kelli for your review. It is important to clarify the lateness issue. I phoned you when I realized that we were not going to make it in time. I recall that it was raining heavily and traffic was very very very slow. When we finally got to you place it took us almost an hour to locate you, because your address is not along the road, the building is about 600yards away from the main road, all this you did not explain. when you send the physical address. I had to walk looking around for the building. Finding a parking slot was a nightmare, you kept on telling me there is public parking yet you knew it very well that the entrance was blocked owing to some construction that was going on. Like I told you I only came because I had told you I was coming, don't forget though it very shot notice from you. Having gone through all these hassles you expected a discount, who suffered here? No wonder your review comes to us a month later.

    About this pro

    we pay attention to detail, we clean corners we do not cut them Continuous client satisfaction that leads to continued business relationships

    Years in business

    7

    Times hired on Thumbtack

    220

    Number of employees

    5

    Background check

    Completed
    Show more

    Photos and Videos

    28 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        pricing of jobs depend mainly on the type of cleaning required, the size of the house in relation to the number of rooms, whether there are any pets or not, how many people live in the house.
      • What education and/or training do you have that relates to your work?
        I a member of ARCSI , Rags to Riches and House Cleaning Biz so I always get to know how others are doing.
      • How did you get started doing this type of work?
        used to clean for NSP cleaning company, attended a skills course with Empowerment Women International, then decided to do my own thing

      Business hours

      Pacific Time Zone
      SundayClosed
      Monday8:00 a.m. to 8:00 p.m.
      Tuesday8:00 a.m. to 8:00 p.m.
      Wednesday8:00 a.m. to 8:00 p.m.
      Thursday8:00 a.m. to 8:00 p.m.
      Friday8:00 a.m. to 8:00 p.m.
      Saturday8:00 a.m. to 8:00 p.m.
      Coverage Area for KG Spotless Residential and Commercial Cleaning is about 25+ miles of Silver Spring, MD.