KG Spotless Residential and Commercial Cleaning

Silver Spring, MD

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About this pro

How does your service stand out?

we pay attention to detail, we clean corners we do not cut them

What do you enjoy about the work you do?

Continuous client satisfaction that leads to continued business relationships

Location

Silver Spring, MD 20902

Background check

Complete

Years in business

6

Number of employees

5

Times hired on Thumbtack

168

Reviews

103 Reviews
  • Corinne M. Jun 15, 2017
    House Cleaning
    Verified Review
    All of my shelves and TV stand still had a lot of dust and that was pretty disappointing.
  • Laura D. Jun 13, 2017
    House Cleaning
    Verified Review
    Kudzai and her team did my cleanup after my roommate moved out (I couldn't face the mess!) These ladies did a fantastic job cleaning everything I needed.
  • Kareem E. Jun 13, 2017
    House Cleaning
    Verified Review
    Work was excellent, no complaints
  • Jenn S. Jun 12, 2017
    House Cleaning
    Verified Review
    Kudzai and her team were on time and efficient with their work! I have never seen my apartment that clean before. Thank you! Will refer you to everybody and anybody!
  • Haley B. Jun 8, 2017
    House Cleaning
    Verified Review
    KG Spotless did a wonderful job and was very easy to work with. I would recommend them to any friends
  • Ashley B. May 29, 2017
    House Cleaning
    Verified Review
    Excellent service! Super attention to detail!
  • Marguerite L. May 27, 2017
    House Cleaning
    Verified Review
    Great job!
  • RHYS Y. May 24, 2017
    House Cleaning
    Verified Review
    KG Spotless did a fantastic job cleaning our apartment before we moved out. They were timely and professional and made our lives abundantly easier.
  • Kendrick D. May 21, 2017
    House Cleaning
    Verified Review
    The team did a very great job! I plan to use them in the future!
  • Atlas L. May 17, 2017
    House Cleaning
    Verified Review Updated
    I work for a DC property management company, Atlas Lane, and I hired KG to do a deep clean of one of our properties an owner decided to put on the market. She and her team spent more than 6 hours there getting the everything into fantastic shape. I'm blown away by the hours & dedication and I couldn't recommend KG Spotless Residential and Commercial Cleaning highly enough.
  • Verified Review Original
    I work for a DC property management company, Atlas Lane, and I hired KG to do a deep clean of one of our properties an owner decided to put on the market. She and her team spent more than 8 hours at there getting the everything into fantastic shape. I'm blown away by the hours & dedication and I couldn't recommend KG Spotless Residential and Commercial Cleaning highly enough.
  • Aysha H. May 17, 2017
    House Cleaning
    Verified Review
    The team did a great job and I hope to book them for monthly service (depdnding on the price). Highly recommend*
  • Dan F. May 6, 2017
    House Cleaning
    Verified Review
    Good attention to detail
    Kudzai G. May 7, 2017

    We appreciate your encouraging review Dan, thanks so much. Best, Kudzai 2023615362

  • Tonya J. May 1, 2017
    House Cleaning
    Verified Review
    KG Spotless did a great job cleaning my rental property.
    Kudzai G. May 7, 2017

    Thanks Tonya we appreciate your encouraging review. Best, Kudzai 2023615362

  • Wade R. May 1, 2017
    House Cleaning
    Verified Review
    KG and crew were very thorough, efficient and provided great customer service...I'd use them again!
    Kudzai G. May 7, 2017

    Thanks Wade we appreciate , hope to serve you again soon. Best, Kudzai 2023615362

  • Elizabeth L. Apr 30, 2017
    House Cleaning
    Verified Review
    Nice job!
    Kudzai and her team did a nice job cleaning a rental unit we own. Recommend using this company.
  • Leah D. Apr 25, 2017
    House Cleaning
    Verified Review
    Great job
    They were professional and did a great job! Would definitely recommend them.
  • Angela W. Apr 20, 2017
    House Cleaning
    Verified Review
    Thank you
    Wow. I'm not a person who is easy to please but KG Spotless has exceeded my expectations. Thank you. We got off to a bumpy start. Slight language barrier due to accent but I'm glad we communicated via email. Made things much better and the workers did a fabulous job. Thanks again!
  • Sherrie S. Apr 20, 2017
    House Cleaning
    Verified Review
    Excellent Cleaners
    Very friendly and arrived with cleaning supplies ready to make my house dust free and sparkling clean. Reasonable price.
    Kudzai G. May 7, 2017

    Thanks Sherry for encouraging, hope to serve you again soon. Best Kudzai

  • Pamela C. Apr 15, 2017
    House Cleaning
    Verified Review
    Not a good experience
    She arrived with not enough staff. She assumed it was an apartment and not a house. She only had one other person. The house was empty and was not that dirty other than the bathtub. It took them 3 hours to clean a floor each and I had to rush them. And they still didn't do a good job. There was still trash under the bathroom sink. I would not hire them again or recommend them. I gave them 60.00 more for their trouble and she had the nerve to reprimand me for not making sure the tenants kept the house clean! If you are going to clean houses then clean them and don't try to teach the customer life lessons. Do your research or ask the customer if it is a house or apt.
    Kudzai G. Apr 15, 2017

    Thank you Pamela for the review, we appreciate, this helps us to widen our experience with a variety of clients. First let us refer to your advert with Thumbtack where you pointed out that you had two bathrooms and two bedrooms, not mentioning that it is a four storey house with two kitchens, an attic bedroom, a basement bedroom ect. By not being specific Thumbtack qouting services charged you what we expect to be a two bedrooms and two bathrooms charge, I pointed this to you before we started the job and you offered to pat $350.00 not $140.00. I told you we were prepared to work until we finished and you agreed. Your bathrooms needed multiple treatmements , which we did, your fridge needed scrapping of food stuck over time which we did i until spotless, your basement stove and oven needed multiple treatments which was done until spotless. The first two levels were dusted down boards cleaned and carpets vacuumed. It was at this point that you then hurried us to vacuum the basement and you said the major things had been done. and you had an appointment somewhere yet initially you had agreed that we would finish the job. The way you presented your advert was misleading so there was no need of me bringing 4 or 6 people. Sorry if we offended you along the way that was not the intention. Best, Kudzai 2023615362

  • Ronnie A. Apr 7, 2017
    House Cleaning (One Time)
    Verified Review
    Highly Recommend this cleaning service.
    Great Service! They arrived on time and completed all tasks as requested.
    Kudzai G. Apr 15, 2017

    Thanks we appreciate

  • Shaista K. Apr 4, 2017
    House Cleaning
    Verified Review
    Great service!
    They cleaned my mom's house. She was very pleased with the service provided.
    Kudzai G. Apr 15, 2017

    Thanks we appreciate,

  • Tasha C. Apr 1, 2017
    House Cleaning
    Verified Review
    Excellent job
    KG Spotless arrived early and stayed until every corner of my house was clean....I am so happy with their thorough and professional cleaning! I am going to be a regular customer from now on!
    Kudzai G. Apr 15, 2017

    Thanks we appreciate.

  • Katie W. Mar 30, 2017
    House Cleaning
    Verified Review
    Excellent Work!
    Kudzai and her team were prompt with their messages, offered a fair rate and were extremely thorough with their work. My apartment was immaculate when I came home and it looked (and smelled) brand new! I would definitely rehire KG Spotless.
  • Pearce C. Mar 27, 2017
    House Cleaning
    Verified Review
    Decent
    Very friendly with good service. Some aspects were overlooked--moving furniture to clean behind, vacuuming under and behind radiators, cleaning around appliances, etc. Overall pleased with work, but would be hesitant to book again for the price paid.
  • Valerie B. Mar 21, 2017
    Apartment Cleaning
    Verified Review
    Good level of cleaning
    Good availability of the team, responsiveness is good as well Cleaning is good, according to the requirements and the promises. I'm planning to have them coming on a regular basis.
  • Samantha V. Mar 12, 2017
    House Cleaning
    Verified Review
    Would Hire Again
    They were awesome! Very friendly and thorough. Would definitely hire again for a deep cleaning.
  • David G. Feb 22, 2017
    House Cleaning
    Verified Review
    Great Friendly Team
    Kudzai communicated extremely well with me prior to setting up the cleaning service. We thought the deep clean they did was of an excellent standard and they are priced competitively.
  • George C. Feb 12, 2017
    House Cleaning
    Verified Review
    Very responsive with excellent service
    They were excellent. They came out the same day and did a wonderful job providing move out services for the unit. I would highly recommend their services.
  • Natalia C. Feb 10, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Excellent Work!!
    I don't even have the words! I hired KG Spotless to clean my apartment for move-out and I am speechless! Excellent work. There aren't even any indentations on the carpet from where furniture was! Will certainly recommend to friends and co-workers!
  • Valerie T. Feb 10, 2017
    House Cleaning
    Verified Review
    Fantastic Service
    First experience with KG Spotless was fantastic. Very professional and went above and beyond. Did a consultation a few days prior and Kudzai responded with a price quote. They came and cleaned two days later. They checked in via text when they arrived and when they finished. Very glad I went through with this! Thank you!
  • Kim W. Feb 5, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Good job
    I hired KG Spotless to do a move out clean. Overall, they did a good job and I would consider hiring again.
    Kudzai G. Feb 9, 2017

    Thanks.

  • Ashley B. Feb 5, 2017
    House Cleaning (One Time)
    Verified Review
    Very detailed clean!
    Very detailed clean! Will hire again for a deep clean! I don't think my oven has ever been so clean!
    Kudzai G. Feb 9, 2017

    Thanks Ashley for the encouraging comment, we hope to serve you again soon. Best, Kudzai 2023615362

  • Talya B. Feb 4, 2017
    Apartment Cleaning
    Verified Review
    Great deep clean!
    Kudzai and her team were fantastic! I hired them to do a deep clean of our apartment and it truly looks fantastic. Definitely would recommend them!
    Kudzai G. Feb 9, 2017

    Thanks Talya, for the encouraging comment, we hope to serve you again soon. Kudzai 2023615362

  • Kate M. Jan 31, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Spotless is right!
    We hired KG Spotless for a move out clean. They did a great job, it was so clean I almost wanted to keep living there! We have giant wall size windows that they somehow got spotless, the kitchen was so clean. The bathroom looked like new. I would hire them again.
  • Sana C. Jan 30, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Great cleaning service!
    I had kg spotless come in for a move out cleanin and they did a wonderful Job! I definitely recommend them. Reasonable prices and incredible service!
  • Darius T. Jan 29, 2017
    Apartment Cleaning
    Verified Review
    Recommended
    Very prompt, thorough, and good service. Would recommend.
  • Michael B. Jan 29, 2017
    Apartment Cleaning
    Verified Review
    Excellent service
    KG showed up on time; performed their work in an acceptable manner; and provide good value for the cost.
  • Nate W. Jan 26, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Excellent Service
    Very professional; great job!!!
    Kudzai G. Jan 27, 2017

    Thanks Nate White LLC we hope to do more move outs for you. Kudzai

  • KJ L. Jan 24, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Would hire them again.
    They met expectations because there was a lot of dirt/work that needed to be done but was not prepared thoroughly, I asked to have certain things brought with them but was not prepared but overall delivered and met expectations would hire them again.
    Kudzai G. Jan 27, 2017

    Thanks KJL for the review. I want to clarify issues here, you asked for trash bags yes and the team forgot to bring some. When Godfrey phoned me about it I told him to go to the nearest shops and buy the trash bags. Before he could go you messaged me concerning the same issue and went on to tell me that you were going to buy some. In response I apologized and offered to pay for the bags that you were going to buy. I suggested that you subtract the cost of the trash bags from your total payment and give the receipt to the cleaners, you said you were okay you did not need reimbursement. At the end of the day I told them to leave the unused trash bags in your house which they did, besides trash bags what else was amiss? Nothing, that is why a great job was done because the preparation was thorough. In a working environment lets be as professional as we an be, Kudzai 2023615362

  • Ruth P. Jan 22, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Perfect and well-priced!
    The team did a wonderful job with out move-out clean! Thorough and efficient for a great price. We got compliments from our manager on how nice everything looked. Thank you for a job well done!
  • Anna G. Jan 18, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Absolutely outstanding.
    Kudzai and her incredibly capable team of three additional cleaners did an amazing job on a truly challenging job cleaning a 2,000 sq ft. apartment formerly occupied by students. Kudzai came to review the work involved beforehand and offered to do the job at a very fair price. Communication was excellent -- the tasks to be done and price to be paid were clear to both of us. Scheduling was also very easy. The job included scrubbing counters inside and out, stove, baseboards, counters, vacuuming, mopping, bathrooms, and scrubbing two very dirty wood floors. Kudzai and her team completely transformed the apartment in about four hours. Kudzai is also a lovely person -- she is kind, straight-forward, wonderful to work with. I'm grateful for the help and look forward to working with her in the future!
  • Justin M. Jan 17, 2017
    House Cleaning (One Time)
    Verified Review
    Deep clean
    Service was excellent! They came early, they were super pleasant, and the cleaning itself surpassed my expectations. I would definitely work with them again
  • Alex P. Jan 17, 2017
    Move-in or Move-out Cleaning
    Verified Review
    A great job for move in
    KG Spotless did a fabulous job cleaning our new home for move in. They did a super thorough job on all the surfaces and got lots of built up dirt out of the crevices where it hides. We would definitely hire them again!
  • Shenedra H. Jan 16, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Awesome job!
    Promor arrival time, thorough cleaning. She and her team did a fantastic job!
  • Laura P. Jan 14, 2017
    House Cleaning (One Time)
    Verified Review
    Fantastic job! Great attention to detail and efficient. Will definitely hire KG Spotless again.
    Kudzai G. Jan 14, 2017

    Thanks loads Laura we appreciate your motivating comments. Hoping to serve you again soon. Kudzai

  • Mooni K. Jan 8, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Impressed
    I had never been completely satisfied with cleaning ppl before as I would always find something extra for me to do. KG Spotless is the first and only one to leave me no extra job. Very impressed! Thank you for the wonderful job well done.
    Kudzai G. Jan 8, 2017

    Thanks Mooni our focus is for our clients to enjoy the best clean home at all times, we are grateful that you hired us. Kudzai 2023615362

  • I. C. Jan 1, 2017
    Apartment Cleaning
    Verified Review
    Awesome!
    Everything went well. The cleaning crew was kind and very thorough. I will definitely use again.
    Kudzai G. Jan 2, 2017

    Thanks I.C. we are encouraged we look forward to serve you again in the near future. Kudzai 2023615362

  • Albert K. Dec 27, 2016
    House Cleaning (One Time)
    Verified Review
    Excellent Job
    The ladies did an excellent job on cleaning my place. They were on time and very professional. I would recommend them.
    Kudzai G. Dec 27, 2016

    Thank you Albert we are encouraged to keep up the great work, we appreciate. Kudzai

  • Abha S. Dec 22, 2016
    House Cleaning
    Verified Review
    Great service!
    Reliable, excellent job. Trustworthy and thorough!
    Kudzai G. Dec 27, 2016

    Thanks Abha for the encouraging comment, furthermore we appreciate continued business with you and yours. Best, Kudzai

  • Gilles B. Dec 17, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Excellent job! My apartment needed a thorough clean out after I had moved out and I cannot be more happy with the result. Good price, excellent communication, and perfect result. Highly recommended!
    Kudzai G. Dec 17, 2016

    Thanks loads Gilles we look forward to serving you again soon.

  • Kaee R. Dec 17, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Great move-out cleaning
    Kidzai did an amazing job with my move-out cleaning and went over and beyond what I expected for such a reasonably priced service. I would highly suggest her for your house cleaning needs.
    Kudzai G. Dec 17, 2016

    We appreciate your encouraging comments Kaee. Hoping to serve you again soon. Best

  • Nadine F. Dec 14, 2016
    House Cleaning (One Time)
    Verified Review
    Happy with our move out cleaning!
    Kudzai and her team met my roommate at the house and got started cleaning right away. They did a wonderful job, baseboards looked like new, floors were squeaky clean, kitchen sparkled. I was very pleased with the results.
    Kudzai G. Dec 14, 2016

    Thanks Nadine we appreciate your encouragement.

  • Clyde D. Dec 12, 2016
    House Cleaning (One Time)
    Verified Review
    The crew cleaned the entire house from top to bottom. I would highly recommend them to anyone!
    Kudzai G. Dec 14, 2016

    We appreciate your encouraging comments clyde, we look forward to serving you soon once again.

  • Dionandrea S. Dec 10, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Great Job and Reasonable Priced
    Great job cleaning my newly renovated house that had lots of dust from renovations. I would use them again in a heartbeat !
    Kudzai G. Dec 14, 2016

    Thanks Dionandrea we appreciate your motivational words. Hope to serve you soon once again.

  • Kelli C. Oct 13, 2016
    Apartment Cleaning
    Verified Review
    Up to you...
    They were almost 2 hours late and did not offer a discount. Also they clean with vinegar FYI which leaves an interesting smell. But bottom line, the apartment was very clean. I took off 2 stars due to the late arrival.
    Kudzai G. Oct 13, 2016

    Thanks Kelli for your review. It is important to clarify the lateness issue. I phoned you when I realized that we were not going to make it in time. I recall that it was raining heavily and traffic was very very very slow. When we finally got to you place it took us almost an hour to locate you, because your address is not along the road, the building is about 600yards away from the main road, all this you did not explain. when you send the physical address. I had to walk looking around for the building. Finding a parking slot was a nightmare, you kept on telling me there is public parking yet you knew it very well that the entrance was blocked owing to some construction that was going on. Like I told you I only came because I had told you I was coming, don't forget though it very shot notice from you. Having gone through all these hassles you expected a discount, who suffered here? No wonder your review comes to us a month later.

  • Ariela K. Oct 10, 2016
    House Cleaning
    Verified Review
    Great job! Took their time to make sure the whole house was perfectly clean when they left. Will have them back!
    Kudzai G. Oct 13, 2016

    Thanks Ariel we will keep serving you and yours.

  • Jonathan K. Sep 15, 2016
    Apartment Cleaning
    Verified Review
    Excellent!
    Very professional & friendly. They did a great job and I was very satisfied. Thank you!
    Kudzai G. Oct 13, 2016

    Thanks Jonathan it was great serving you.

  • Karey S. Jul 5, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Best house cleaner hands down. She paid attention to detail and our house was spotless. I am glad she will be coming back every 2 weeks
  • Jasmine W. Jun 13, 2016
    Move-in or Move-out Cleaning
    Verified Review
    They did a great job! Will definitely use them for my first home purchase. Thanks ladies!
    Kudzai G. Jun 19, 2016

    Thanks Jasmine, we will be pleased to serve you once more.

  • David M. Jun 12, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Arrived on time and did a very thorough cleaning. Will use them again.
    Kudzai G. Jun 19, 2016

    Thanks so much David we look forward to continued business relationship.

  • Aaron T. May 17, 2016
    Deep or Spring Cleaning
    Verified Review
    KG did an excellent job! Very patient and willing to work with me. First the leasing office closed before they could return the key, so they kindly waited for me to get home to give it to me. Not only that, but I also forgot to leave a check for them. Instead of making a big deal out of it or refusing to clean my space, they simply asked that I mail it to them. Luckily I caught them before they left and was able to exchange that day. Will certainly request their services again.
    Kudzai G. May 25, 2016

    Thanks Aaron we look forward to serve you once again.

  • Julie Z. May 3, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Great work for a move-out clean!
    Kudzai G. May 25, 2016

    Thanks loads Julie we appreciate.

  • Jalessa B. May 3, 2016
    House Cleaning
    Verified Review
    Kudzai G. May 3, 2016

    Your place was deep cleaned 9days ago after you confirmed that the following were to be cleaned; fridge interior and exterior kitchen cabinets exterior only microwave stove exterior only bathroom bedroom When we got there you made us wait because you had to fix some toilet problem, we waited. You only let us know you let us in the apartment that you did not want the fridge cleaned anymore, you broke the agreement yourself. After the bathroom was cleaned you wanted the inside cabinets cleaned, an issue we had not agreed to, however after pointing this to you interior cabinet was cleaned. All cleaning was done as agreed in the end you even said we did a good job but to my amazement after 9 days you rate us very poor and with no reasons at all. We noted that you did not like your living arrangement because you were sharing with students instead of professionals so really could it be that after 9 days the place is not as clean as it was on Sunday April 24th when we cleaned it? If you were not happy with the job why did you not say so while we were still there or maybe the next day? We appreciate constructive criticism not very poor ratings with no explanations.

  • Laura C. Mar 25, 2016
    House Cleaning
    Verified Review
    Very thorough and professional, highly recommend!
    Kudzai G. Mar 30, 2016

    Thanks so much Laura, we look forward to a continued relationship.

  • Wayne D. Mar 18, 2016
    Move-in or Move-out Cleaning
    Verified Review
    "Deep" cleaning was marketed. Cleaning was performed, but I sure wouldn't characterize it as "deep."
  • Hv N. Mar 15, 2016
    House Cleaning
    Verified Review
    Kudzai is very professional and is responsive to communications. She and her partner cleaned my house diligently for hours, and they did a wonderful job.
  • Derrick J. Mar 4, 2016
    House Cleaning (One Time)
    Verified Review
    My place was very dirty and to make it worse cluttered. KG Spotless cleaned better than I expected them to do. I would recommend them to anyone you won't be disappointed.
  • Stephanie M. Feb 26, 2016
    Deep or Spring Cleaning
    Verified Review
  • Michael H. Feb 24, 2016
    House Cleaning (One Time)
    Verified Review
  • Carol H. Feb 24, 2016
    House Cleaning (One Time)
    Verified Review
    Outstanding!!!! I highly recommend and will call them again and again. My home is immaculate. Polite, professional, and extremely hard working team.5 gold stars!
  • John B. Feb 1, 2016
    House Cleaning (One Time)
    Verified Review
    KG Spotless was OUTSTANDING! I can not say enough good things about the job they did!
  • Cristin M. Jan 31, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Excellent and extremely thorough move-out cleaning. It took a little longer than I expected because two cleaners came instead of three, but they did amazing work for a very reasonable price.
  • Jessica L. Jan 19, 2016
    House Cleaning (One Time)
    Verified Review
    I have a small studio. The team arrived on time and did a great job in a couple of hours.
  • Alicia C. Jan 3, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Kudzai and her team did a great job cleaning my new house as well as cleaning my old apartment. She was very flexible with scheduling my cleanings during the busy holiday season, including a last minute request to move my appointment later in the afternoon. Overall, KG Spotless did not disappoint and now I'm a happy customer.
  • Chelsea I. Dec 30, 2015
    House Cleaning (One Time)
    Verified Review
    Kudzai G. Mar 30, 2016

    Thanks so much Chelsea.

  • Kathleen M. Dec 22, 2015
    House Cleaning
    Verified Review
    I am was extremely impressed with their attention to detail! They were also very personable and asked a lot of questions prior to starting to make sure they met my needs.
    Kudzai G. Dec 25, 2015

    Thanks Kathleen, we are encouraged we look forward to continued business relationship with you and yours.

  • Zach D. Dec 10, 2015
    House Cleaning
    Verified Review
    Kudzai G. Dec 25, 2015

    Thanks Zach we look forward to serving you again in the near future.

  • Christina B. Nov 2, 2015
    House Cleaning
    Verified Review
    My house is spotless and dustless! They were very accommodating to my schedule and arrived on time. Loved them, very professional and very hard working!
    Kudzai G. Dec 25, 2015

    Thanks Christina we are encouraged and we appreciate continued business with yourselves.

  • Jessica C. Sep 6, 2015
    House Cleaning (One Time)
    Verified Review
    KG took great care of us--made our bathrooms sparkle and shine. I'd highly recommend them.
    Kudzai G. Sep 16, 2015

    Thanks you so much Jesssica, it was a pleasure serving you. Kudzai 2023615362

  • Mary W. Sep 1, 2015
    Apartment Cleaning
    Verified Review
    These ladies were wonderful. They worked quietly and diligently for hours. My apartment is sparkling!
    Kudzai G. Sep 16, 2015

    Thanks loads MaryAnn, we appreciate your encouraging words. I sent you an email I am still waiting for your response. Blessed week, Kudzai 2023615362

  • Jordan P. Aug 2, 2015
    Move-in or Move-out Cleaning
    Verified Review
  • Art L. Jul 28, 2015
    Deep or Spring Cleaning
    Verified Review
    Excellent work, showed up on time, worked efficiently and quietly and with a friendly, assured manner. Only caveat: the $150 "flat rate" I was quoted was meant in her mind as an estimate of the amount of work involved, and the actual rate was $25/per hour and the charge presented was $180 originally, since it exceeded the expected hours involved, two people for three hours, six man-hours. She didn't tell me that beforehand and I assumed flat rate meant what it commonly means: payment for work agreed to, regardless of time.She was open to discussion on that point, and the price she asked $180 originally after completion included a 20 percent discount knocked off of total price of $200 -- a figure never mentioned to me. I probably could have paid $150 only as quoted to me, as she signalled when we talked about after the four hours were complete, but since I'd like them to work for me again, I paid $165, framed in my mind as a bonus. Outside of that point on price and it's important to clarify precisely what the flat rate entails beforehand, well worth hiring and very customer-oriented and responsive, and professional. That's in contrast to the two other firms I tried to hire on this site that never showed up at all and didn't explain why more than 24 hours later: AJC Cleaning and Sisters Cleaning. Ultimately they both offered "dog ate my homework" excuses of lost cell phones that supposedly made them unable to learn that their staff never showed up and to exlpain away why they never heard or responded to any of the phone messages and texts asking why they weren't there.
    Kudzai G. Aug 23, 2015

    Thanks Art for your review. It is necessary for you to bear in mind that when you call pros for the kitchen and bathroom then they come to do just that. You kept on adding bits of jobs and saying ' I will pay you, it takes ten minutes', whatever time a job takes has to be paid for. I finally had to tell you to pay $150.00 because I wanted to leave your place I was fed up. I am sure ACJ Cleaning and Sister Cleaning had heard some information concerning you that is why they did not come, I hope you have told them how you feel about them. Thank you for giving the experience of cleaning a very dirt place.

  • Nora R. Jul 24, 2015
    House Cleaning
    Verified Review
    I have had cleaning services in the past but KG Spotless service is outstanding very dependable, reliable, friendly, and professionally amazing! My first cleaning was a deep cleaning and Kudzai and her helper (forget her name) cleaned all day doing a deep cleaning, which included my blinds, cabinets, and all kitchen appliances as well as the entire condo leaving everything immaculate and shinning. Kudzai and her helper are very thoughtful and efficient and clean every two weeks for me. In addition to doing an amazing job on the bathrooms, the kitchen and all the rooms in the condo K & G Spotless even finds time to dust the many pictures, and all the small items I have around the house and leave everything spotless at a reasonable price.
    Kudzai G. Aug 23, 2015

    We appreciate serving you Nora, thanks loads for a motivating review.

  • Albert T. Jul 22, 2015
    Deep or Spring Cleaning
    Verified Review
    Kudzai and her team provide excellent service, professionalism, and great results! Can't recommend her highly enough, thank you!
    Kudzai G. Jul 22, 2015

    We are grateful to you Albert for such motivating words. We look forward to continued business relations with yourselves.

  • Dakia A. Jul 21, 2015
    House Cleaning (One Time)
    Verified Review
    Kudzai and her team were excellent to work with. They did an amazing job. They did a thorough cleaning of the entire house from top to bottom. I will definitely use them again in the future!
    Kudzai G. Jul 22, 2015

    Thanks loads Dakia, we are encouraged by your comment, we look forward to serve you again in the near future.

  • Sandra N. Jul 13, 2015
    House Cleaning
    Verified Review
    Kudzai and the KG Spotless team are terrific and do go above & beyond. She was extremely responsive in coordinating their visit (and accommodating our schedule!), and specific in detailing what her cleaning service would include. Kudzai and team did a much needed deep cleaning of our home, following longer absence of our previous cleaning lady. The house is indeed spotless now -- down to every corner and blind. Kudzai is very professional and provides outstanding, high quality service. We are definitely going to have her and team come back for recurring cleaning.
    Kudzai G. Jul 22, 2015

    Thanks Sandra we are encouraged and we look forward to a continued business relationship with yourselves.

  • Victoria K. Jun 16, 2015
    Move-in or Move-out Cleaning
    Verified Review
    They came on time and worked hard. It took about 3 hours to deep clean my kitchen and bathrooms. I was moving in to a house that had not been cleaned for many years. Everything was sticky until her team cleaned. They did an awesome job and the price was good too. I will use them in the future.
    Kudzai G. Jul 5, 2015

    Thank you so much Victoria, we appreciate your encouraging comments. We look forward to do a move out cleaning when you call us.

  • John W. Jun 15, 2015
    Deep or Spring Cleaning
    Verified Review
    KG Spotless does outstanding work! I was helping a very disabled individual who has his own apartment but the unit had not been cleaned in probably 10 years, and all of his cloths were extremely dirty. Kudzai and her team responded quickly, and did an amazing job at thoroughly cleaning every inch of the apartment, including scrubbing all the floors, the inside and outside of every cupboard and appliance, as well as cleaning all the windows and washing and folding all the laundry. The apartment is now spotless and my friend is very happy and weaning clean cloths for the first time in years. I highly recommend KG Spotless to anyone who is looking for a top quality cleaning company. John Wren
    Kudzai G. Jul 5, 2015

    Thanks John it was nice to serve you and your friend, we appreciate you motivating comments.

  • Evelio R. May 31, 2015
    House Cleaning (One Time)
    Verified Review
  • Andrew S. May 27, 2015
    House Cleaning (One Time)
    Verified Review
    Kudzai and her assistant (didn't catch her name) arrived promptly and got right to work cleaning my very dirty apartment between my roommate moving out and my girlfriend moving in. They did a great job for a very fair price. Definitely recommend them!
    Kudzai G. Jun 6, 2015

    Thanks Andrew we are encouraged.

  • Alix S. May 21, 2015
    House Cleaning (One Time)
    Verified Review
    They did an incredible job in both my bathroom and kitchen, doing the deep cleaning I asked for! Although sometimes hard to schedule, I was very pleased with the cost and work done!
    Kudzai G. Jun 6, 2015

    Thanks Alix we are motivated.

  • John W. May 13, 2015
    House Cleaning (One Time)
    Verified Review
    KG Spotless was faced with a move-out that was also a deep cleaning. As is typical with most moves, we were still doing the final move and removal of trash when they started work. They were absolutely wonderful! The landlord was very pleased with the condition of the house as a result.
    Kudzai G. Jun 6, 2015

    Thanks a lot we are motivated.

  • Heather S. May 11, 2015
    House Cleaning
    Verified Review
    We had our initial cleaning this past week and were very impressed with the time and effort put into cleaning our home. It looked amazing when I returned from work. We have now set up a cleaning every other week and look forward to continuing our business relationship with Kudzai and her team!
    Kudzai G. Jun 6, 2015

    Thanks loads Heather for such an encouraging comments, furthermore thank you so much for extending the contract to biweekly, we appreciate.

  • Stanli M. Apr 29, 2015
    House Cleaning (One Time)
    Verified Review
    My experience with Kudzai was absolutely wonderful. She and her coworker did an amazing job in just my 700 sq ft apartment. I'm pretty sure most would think that such a small place shouldn't require too much. But this place did with dust and the like. They went completely above and beyond the call of duty and made this place feel absolutely brand new again. They are very sweet, professional, very kind and are extremely hardworking. I will definitely hire them again in a heartbeat because of all of these qualities and the state in which they made this place look. Thank you again, Kudzai! I feel like I have my home back! :)
    Kudzai G. Apr 29, 2015

    This is motivating and more than encouraging, we are humbled thank you so much Stanli. Looking forward to hearing from you again soon.

  • Wanda M. Apr 5, 2015
    House Cleaning (One Time)
    Verified Review
    I'm so happy with my clean house. I highly recommend Kudzai and her team, they are courteous, professional and definitely take pride in their work. The company name has the word "spotless" for a reason!
    Kudzai G. Apr 7, 2015

    Thank you so much we are encouraged.

  • Howard F. Mar 23, 2015
    Absolutely first-rate, thorough cleaning. Timely and professional. I recommend without reservation.
    Kudzai G. Apr 7, 2015

    Thank you so much Howard we are encouraged.

  • Sam G. Mar 23, 2015
    We live in a row house in Columbia Heights. Kudzai and her crew have been cleaning our house for over a year now and we don't see any reason to stop. Her and her staff are generally friendly and punctual and the house always looks and feels cleaner. We've recommended her to other people. Thanks, Kudzai!
    Kudzai G. Apr 7, 2015

    This is motivating, thanks so much Sam

  • Jane A. Mar 22, 2015
    Kudzai cleans our home every other week, which is no small task considering we have a toddler in residence. She is reliable and professional. She is very personable and good to work with. I always look forward to coming home to a clean house on days she has been here. I highly recommend Kudzai's services.
    Kudzai G. Apr 7, 2015

    Thanks so much Jane we are encouraged.

  • Emma S. Mar 21, 2015
    Kudzai does a great job at a great price. We've been incredibly happy with her services over the last year.
  • Deborah B. Mar 19, 2015
    Kudzai is a perfectionist! She did a "deep cleaning" for me, which meant that no surface went uncleaned. KG is her company, and as the owner, she takes a great deal of pride in what she does. She also gives good direction to her helper (who is very sweet).
  • Mark L. Jun 20, 2014
    Kudzai was highly recommended to me through another resident in my building and has cleaned for me since Oct 2012. I have found her services to be professional and reasonably priced. More importantly, I am always amazed at how good my place looks when after she has been in my condo!! I will continue to refer Kudzai to my friends and other residents of my building.
  • Gwen C. Jun 14, 2014
    I have found KG Spotless to be prompt and responsible. They clean the first floor and master bedroom suite every third week. The only thing I would suggest is to put back items on dressers and tables as close to the way they were as possible. I trust that they have picked up the items and dusted underneath. The personalities of Kudzai and her assistants are very pleasant. The house looks and smells great when they leave.
    Kudzai G. Jun 14, 2014

    Thanks Gwendolyn we will definitely try to place items back after dusting. Kudzai

  • Connie K. Jun 5, 2014
    Kudzai and her team always do a good job cleaning my home. They do a good quality cleaning job and charge an honest price for honest work.

Q&A

What education and/or training do you have that relates to your work?
I a member of ARCSI , Rags to Riches and House Cleaning Biz so I always get to know how others are doing.
Do you have a standard pricing system for your service? If so, please share the details here.
pricing of jobs depend mainly on the type of cleaning required, the size of the house in relation to the number of rooms, whether there are any pets or not, how many people live in the house.
How did you get started doing this type of work?
used to clean for NSP cleaning company, attended a skills course with Empowerment Women International, then decided to do my own thing
What types of customers have you worked with?
cleaning deep or general maintenance of kitchen, bathrooms, living rooms, dining rooms, bedrooms, offices, basements
Describe a recent project you are fond of. How long did it take?
all my clients are proud of me so I am proud of my work everyday.
What advice would you give a customer looking to hire a provider in your area of work?
Feel free to check testimonials on my website.
What questions should customers think through before talking to professionals about their project?
I seriously take cleaning as a profession that demands not only physical but also intellectual knowledge in order to provide a great product.