Altro Janitorial & Maintenance Services LLC
It’s free with no obligation to hire
16 years in business
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This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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Read reviews that mention:
- Terri F.
We have used Altro for many years. They definitely value their customers. Anything asked of them they were so willing and very accommodating. I would highly recommend this company to anyone. It's been a pleasure using Altro as our cleaning service.Dec 9, 2020
- Searra H.
Altro Janitorial is an exceptional cleaning company. They have a great response time, pay attention to detail, and have included new COVID cleaning solutions. Highly recommended.Dec 9, 2020
- Patti C.
We have worked with Altro Janitorial & Maintenance Services, LLC for quite a long time. They never disappoint, and go above and beyond excellent service to always meet our needs.Dec 10, 2020
- Carol P.
Broadway Services, Inc has enjoyed working with Alice Ellis-Williams for nearly a decde (since 2011). She has provided MBE/WBE participation in many of Broadway Services, Inc. prestigious accounts. In fiscal year 2020 the janitorial services she provided Broadway Services Inc amounted to invoicing of nearly $100,000 and since 2011 $450,000 in revenue billing. In addition to the service provided by her company it is our pleasure to work with her. Alice is very professional, takes her business and reputation seriously, has superb communication skills, is highly responsive and has a most pleasant personality. Broadway Services, Inc validates Altro Janitorial & Maintenance Services, LLC heartily! Carol L. Porter, CPSE, RPA Director of Business Development, Broadway Services, Inc. 3709 E. Monument St, Baltimore, MD 21205Dec 9, 2020
- George B.
Very Satisfied with Altro - great people to work with.Dec 9, 2020
- What should the customer know about your pricing (e.g., discounts, fees)?Altro Janitorial prices are reasonable for the services being offered. Altro is always willing to work with potential clients to help them stay within their budget. Altro passes supplier discounts on to the clients that we serve. Our prices are below the National Average.
- What is your typical process for working with a new customer?Altro Janitorial has an on-boarding process for our new clients. An Account Manager is assigned to the Client to ensure a smooth startup and buildup of a good relationship. A startup meeting is held with our client where we reiterate the cleaning process and tasks that will be performed, we introduce the supervisor and cleaning tech(s) that are assigned to the contract. There is also an introduction and contact from our administrative staff regarding invoicing, reporting and other processes that is required by the client. Quality reviews and client feedback is a continuous process throughout the life of the contract.
- What education and/or training do you have that relates to your work?I and Altro Employees are all certified in COVID-19 deep cleaning. Including disinfectant spraying and fogging. All employees received process and equipment training on an ongoing basis. Altro's training program includes industry best practice and OSHA safety standards. I have a BS in Business Management and a Masters Certificate in Project Management