My older son want to give steve 6 stars, but I can’t. Our heater lost power since last Friday due to the burned wires. I contacted quite a few electrician in the area. Steve was one of the quick responders, and leave me a quote in less than 10 min with reasonable price. He is a honest person I can tell from his message, that’s why I decide to call him, and later hire him for the job. He is flexible. He told me he can come over to my house next afternoon. When I told him that we have little baby at home, and wanted to restore our water heater as soon as possible. He was willing to help us in the evening. He came to my place as the time we scheduled and call me ahead to let me know exactly when he would arrive. At my place, he quickly identified the issues and fixed the problems within 30 min, including check the electricity board and water heater itself, to make sure there was no other potential problems behind the wall. He answered all questions I asked, and explained to me in a way which a regular person can easily understood. Because the job involving skipping a “useless” Pepco box, he even offered a free visit if there is a problem related to the Pepco box. My family really appreciate the service that Steve had provided to us today. Thanks, Steve. I definitely will hire Steve for other electrical works in future.