FAQs
- What is your typical process for working with a new customer?
First is a phone interview. This is always a good start to do initial discovery and define the scope of the project, the goals and the deliverables. Plus, even if you don't hire us, the first Smaht! Idea is always free!
- What types of customers have you worked with?
I work with small to medium size business from startups to established corporations. Pretty wide range but the consistent factor is an owner who knows they need help and works with me directly to help shape the marketing direction for the company and how best to implement it, along with a solid brand strategy.
- What advice would you give a customer looking to hire a provider in your area of work?
I have always followed this mantra in my professional career (and when I didn't, that's when I got into trouble.) Good. Fast. Cheap. Pick Two. You won't get quality work from anyone if it is fast and cheap. And if you do, chances are that provider won't be in business long. We can usually turn around most projects on time and on budget, barring unforeseen circumstances. And you'll never be surprised by a big bill unless you agree to the charges in advance.