FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For residential appointments, we use the following pricing for new customers: 2 Rooms for $89 (+$12 service fee per appointment) + $30/additional room (rooms are up to 300 sq ft and stairs may be substituted for a room) Halls - $15 Pet Owners - For severe odors, we do offer a specialized odor destroyer product. Prices start at $25/rm based upon severity. We do have the capability to remove the smells from the carpet padding, but this very time consuming process can cost upwards of $100. An on site analysis is required to determine the best course of action. For commercial clients, we are priced on average around 15-20 cents/ft, but that will vary based upon a walk through that determines the estimated time needed to clean the facility.
- What is your typical process for working with a new customer?
We will thoroughly explain our cleaning process with new customers and ask them detailed questions regarding their carpet, maintenance, stains, etc to assure that we create the best CUSTOMIZED cleaning for each customer.
- What education and/or training do you have that relates to your work?
As a franchise, we have received extensive training in all facets of the cleaning system. Ten years of experience in cleaning many types of carpets allows us to confidently and professionally clean carpets for a wide range of customers.