FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Usually $50-$80 for first hour, depending on distance . Then $50 each additional hour, but most can be done in 1 hour.
- What is your typical process for working with a new customer?
Get a good idea of their issue and need over phone or email and provide prompt plan to resolve it!
- What education and/or training do you have that relates to your work?
I am constantly researching new virus's coming out, hardware, software, repairs, components, etc. YES