FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based upon a number of things including size of arrangement, types of flowers (availability, in-season vs out of season), cost of flowers/materials, and labor. Items that require on the spot arranging or strategic set-up may increase service fees.
- What is your typical process for working with a new customer?
Following the initial contact from a new client, our lead floral designer, Monica responds (via contact information provided) to ensure that the needed information is obtained from the client in order to provide an estimate. The estimate is compiled and emailed to the potential client via our invoicing software. The potential client is given a complimentary 2 week, temporary hold on their wedding date. The client secures their date by signing the Service Agreement and paying the Retainer Fee, listed as the first installment payment in the Service Agreement.
- What education and/or training do you have that relates to your work?
Although I am primarily a self-taught floral designer, I have freelanced with other floral designers in the wedding industry, as well as taken advanced courses in wedding/event floral design. I have been designing since 2001.