Huff Tech Solutions

Grand Rapids, MI

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About this pro

How does your service stand out?

I feel like I am more friendly than others in my line of work. I have a quick turn around (usually less than 24 hours) and I like to educate my clients so that they don't have to keep coming back for the same problems. I also try and simplify it as best I can for the non techie people. Nothing is more aggravating than someone talking gibberish and expecting you to know what they are talking about.

What do you enjoy about the work you do?

I love the challenge. Every day is a new challenge and I love the pursuit of finding the problem. I love it even more when I can fix it! Most importantly I love having happy customers!

Location

Grand Rapids, MI 49512

Years in business

18

Number of employees

1

Times hired on Thumbtack

76

Reviews

53 Reviews
  • David W. May 24, 2017
    Computer Repair
    Verified Review
    Chris was efficient, timely and cost effective. He resolved my spyware issue very effectively. I would recommend Huff Tech Solutions.
  • Dan B. Oct 13, 2016
    Computer Repair
    Verified Review
    Computer software fix
    Took the time to troubleshoot Windows 7 and when it was discovered that was beyond repair, backed up my files and installed Windows 10.
  • Sherrelle P. Aug 31, 2016
    Computer Repair
    Verified Review
    Chris is prompt and efficient! I couldn't ask for a better go to IT guy! Definitely will recommend him to anyone having computer problems
  • Dirk S. Mar 19, 2016
    Computer Repair
    Verified Review
    Chris picked up my laptop and installed Win7. Pretty easy and I've got a few more years out of my laptop.
  • Rudolf B. Mar 13, 2016
    Computer Repair
    Verified Review
    Chris had the problem taken care of in no time flat and also answered other questions I had. Thanks to Chris.
  • Ryan S. Feb 19, 2016
    Computer Repair
    Verified Review
    Chris was nice, efficient, and cost effective!
  • Jack S. Feb 11, 2016
    Computer Repair
    Verified Review
    Chris did a great job in a timely and friendly manner. Above and beyond expectations. I recommend him without hesitation.
  • Andrew K. Feb 9, 2016
    Computer Repair
    Verified Review
    Quick, professional service. Easy-going and honest. I would highly recommend Chris!
  • Michael A. Feb 4, 2016
    Computer Repair
    Verified Review
    1. Fixed the two things he was hired for. BUT, in doing so he disabled the printer and the sound system. He has been unresponsive in repairing the damage done.
  • John F. Jan 9, 2016
    Computer Repair
    Verified Review
  • Dece T. Jan 8, 2016
    Data Recovery Service
    Verified Review
    After returning from a wonderful holiday break I found my external hard drive completely hosed. Chris was able to recover all of the data on it, in one day. If that doesn't speak to his skill and professionalism, I don't know what does.
  • Michael A. Jan 6, 2016
    Computer Repair
    Verified Review
    Professional. Quick turnaround. Reasonable quote. Very pleased with the service I recieved.
  • Charles D. Jan 6, 2016
    Computer Repair
    Verified Review
    The quality of the repair was perfect and the price was super reasonable. There was an issue with the part that was ordered, but Chris did an amazing job communicating timelines, so I always felt in the loop. I would definitely recommend Chris for your computer repair needs in the Grand Rapids, MI area.
  • Kraig K. Jan 3, 2016
    Computer Repair
    Verified Review
    Best part was Chris picked up and delivered our laptop as part of his service. Worked out great we were having vehicle problems at the time.
  • Ric C. Dec 14, 2015
    Computer Repair
    Verified Review
  • Steve O. Dec 3, 2015
    Computer Repair
    Verified Review
    Excellent service and communication!
  • Barbara W. Oct 19, 2015
    Computer Repair
    Verified Review
  • Whitney S. Oct 19, 2015
    Computer Repair
    Verified Review
    My experience with Chris was great. He was very professional, quick, and stuck with me until my issues were fully resolved. More detail: Once I gave him my computer, he ordered the parts and had the repaired computer back to me the next day. Even though we both checked the computer when I picked it up and all was well, there was an unexpected glich in performance when I got it home. Chris picked up the computer from me the following day, fixed it and had it back to me that afternoon.
  • Sharon S. Sep 30, 2015
    Computer Repair
    Verified Review
    I have an Asus laptop that I use for business and lately it started freezing up - it wouldn't even shut down. I got a quote from Chris to fix it. Not only did he quote me a lower price than anyone else, his reviews were excellent! Now I see why. He fixed my laptop in 24 hrs. and it is working great! I highly recommend Chris. He does fantastic work. I recommend him to everyone.
  • Donald B. Sep 29, 2015
    Computer Repair
    Verified Review
  • Joe M. Sep 24, 2015
    Computer Repair
    Verified Review
    Did a very good job. Would use him again. I recommend him. Unfortunately my data could not be recovered. Not his fault.
  • Charles H. Sep 4, 2015
    Computer Repair
    Verified Review
    Chris at Huff Tech Solutions did a great job replacing my LCD on my Samsung ATVI Book 7 - not an easy task on these ultra thin units - looks brand new. Very professional and worked quickly to solve a dead LCD.
  • Elmer F. Aug 19, 2015
    Computer Repair
    Verified Review
    Chris Huff diagnosed my laptop and detected several virus and the fact that my hard drive was failing. He replaced my Hardrive made sure I didn't lose all my personal information. He did it all for a very reasonable price. He was even able to pick up and deliver my computer to. A definite 5 stars. We all need somebody we can trust. You can trust Chris Huff of Tech Solutions.
  • John V. Aug 13, 2015
    Computer Repair
    Verified Review
    My computer dropped the ability to log back in. I called Chris and he picked up my computer that day and is returning the computer today. John Van Der Toorn Sr
  • Kathy H. May 27, 2015
    Data Recovery Service
    Verified Review
    Chris was very professional and very intelligent. He has even followed up with me to see if another company was able to fix the drive. Highly recommend.
  • Jessica V. Apr 10, 2015
    Data Recovery Service
    Verified Review
    I am very happy with the service I received from Chris. He was very professional and responded very quickly. He met me to get my computer and wrote me that night telling me my options. I picked my hard drive back up within 2 days. I highly recommend him.
  • Michel O. Mar 30, 2015
    Computer Repair
    Verified Review
  • Alan K. Mar 27, 2015
    Phone or Tablet Repair
    Verified Review
  • Victor M. Feb 20, 2015
    Computer Repair
    Verified Review
  • Toni B. Feb 9, 2015
    Computer Repair
    Verified Review
    Chris fixed my cracked computer touch screen. He gave me a really great price, kept me updated and fixed my computer faster than any other tech that I called. Nice young man. I will be making referrals to him and will certainly call If I need service again. I lucked out when I called him.
  • William M. Feb 8, 2015
    Computer Repair
    Verified Review
    Chris was very knowledgable and helped me resolve my computer problem very quickly. I also think his fee is very fair. I had my computer back (Running Properly) the next day.
  • Adam B. Jan 23, 2015
    Computer Repair
    Verified Review
    Chris provided excellent service for my Asus. I hired him to resodder the power jack, and he also repaired me touchpad free of charge. I found him punctual and friendly, and would absolutely use his services again.
  • Matt V. Jan 20, 2015
    PC Computer Repair
    Verified Review
    Chris is very professional. When I dropped off my computer I filled out a ticket and he answered all my questions.
  • Donald N. Dec 24, 2014
    Computer Repair
    Verified Review
    Service was on time and below estimated cost. Great service!
  • Michele B. Dec 23, 2014
    Computer Repair
    Verified Review
    Chris is personable, available and attentive.
  • Pat C. Dec 9, 2014
    Computer Repair
    Verified Review
    Did a good job at a reasonable price. Would use again.
  • Derek C. Dec 1, 2014
    Data Recovery Service
    Verified Review
    Chris is knowledgable and easy to work with. He was accommodating to my schedule and willing to meet me wherever it was convenient. He was honest about my chances of recovering any data from the failed hard drive but helped me get back to a working laptop all the same. I look forward to working with him again.
  • Russ J. Nov 28, 2014
    Computer Repair
    Verified Review
    never got back with me, so I found someone else to fix my computer, so I had no experience.
  • Jon O. Nov 17, 2014
    Computer Repair
    Verified Review
    My computer was not working properly. He pointed out what the issue was and immediately repaired it. He had it back to me in timely manner. I would use Chris again and will recommend him to my family and friends. I am very pleased with the service I received.
  • Jannice J. Oct 27, 2014
    Computer Repair
    Verified Review
    Very nice. He picked up my computer, fixed it and returned it the next day. His price was very reasonable. I will definitely use him again and recommend him to others.
  • Kim D. Oct 23, 2014
    Computer Repair
    Verified Review
    Chris did an excellent job in getting my computer back into shape after a severe infection of viruses. He even followed up with a remote session to clear up some other issues. Highly recommend!
  • William E. Oct 18, 2014
    Computer Repair
    Verified Review
    I was in need of service for my laptop and Chris Huff reviewed my situation and gave me very quick service, lined me up with a new laptop, as the old was not repairable. He is my new IT. service provider now. I highly recommend him for all your computer needs.
  • Martin E. Oct 8, 2014
    Computer Repair
    Verified Review
    I was impressed. He was fast, efficient and charged a very fair price. I would highly reccomend him.
  • Joe B. Oct 6, 2014
    Data Recovery Service
    Verified Review
    Chris solved my external hard-drive issue instantly, for not a whole lot of $. I would highly recommend.
  • Kathy H. Sep 28, 2014
    Computer Repair
    Verified Review
    He did a great job on my complicated mess and had it back to me the next day. He would be the one I would call if I ever needed any more work. Trustworthy, great work, and very timely.
  • Sheila L. Sep 25, 2014
    Computer Repair
    Verified Review
    Chris was professional and proficient. He cleaned up and sped up my computer and added protection to assist with the prevention of more issues. The job was complete within the time frame we set and he went above my expectations. I would recommend him to others. His price was a less than I expected.
  • Sherie W. Sep 23, 2014
    Computer Repair
    Verified Review
    10 Star! I had this laptop in two different times to another place. It came back still messed it! Chris not only fixed it but it runs faster, it runs more smoothly and he did it on the first time out at a reasonable price. So happy I found you here. I'll spread the word and you're now the go-to computer guy!
  • Donald S. Sep 22, 2014
    Computer Repair
    Verified Review
    Was able to pick up computer within an hour of first talking with him. My computer had more issues than originally thought, but he communicated with me what the problem was and the possible solutions. Very reasonable in pricing... There was no markup on needed hardware. Much better than going to Geeksqad
  • Jeffrey G. Sep 17, 2014
    Computer Repair
    Verified Review
  • Jeff D. Sep 16, 2014
    Computer Repair
    Verified Review
    I had a hard drive failure on an ASUS notebook. Chris, responded promptly and was very professional in all of his interaction. He quickly arranged pick up, diagnosed the problem and kept me informed as he was working on it. It was done in 3 days, and most to that time was waiting for a custom sized hard drive to be shipped. He delivered the repaired unit personally. Everything went smoothly and i would not hesitate to recommend him to friends and colleagues that need quality, professional service. Jeff
  • Tod T. Sep 11, 2014
    Data Recovery Service
    Verified Review
  • Michael P. Sep 10, 2014
    Computer Repair
    Verified Review
    He was super professional and did everything he could to fix my laptop as fast as possible. He was always on time and was super reasonable with pricing. I highly recommend him to fix your computer!
  • Susan S. Aug 29, 2014
    Computer Repair
    Verified Review
    Chris responded immediately to my request and he had my computer and my son's within 24hrs. I am very grateful for the work he did and what he was able to salvage on my computer. His charges were very reasonable.. What was exceptional was that he had it finished in less than 48hrs. I didn't know that was possible. I have taken it to Best Buy and they couldn't even look at it for 2 weeks. I will be using him again.

Q&A

How did you get started doing this type of work?
Quite honestly, it's always been a 6th sense. At the age of 4 I was fascinated with electronics and started repairing them as a job when I was 9. Since then it's a daily occurrence to fix and repair technology in various forms.
What types of customers have you worked with?
The most common jobs would include spyware and virus removal, PC optimization, and network / WiFi setups.
What advice would you give a customer looking to hire a provider in your area of work?
Look for reviews and ask for references. Anyone can have a 5 star rating on a website or Facebook, but how do you know those are legit customers and not friends artificially bumping up their friends popularity? Ask for a reference and call and speak with them, inquire about costs, time frames, as well as if they were easy to work with or not. You need someone you can trust and if there's any doubt then you need to continue your search.
What questions should customers think through before talking to professionals about their project?
That not just anyone can do it. IT work isn't something you can just pick up over night, and it's more than just cleaning spyware or virus. It takes years of knowledge, working in the field, and schooling to become an IT pro.