FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the repair itself. We offer very low diagnostic fees for small jobs to see what the issue is in order to give you the best price possible. We also offer free in home estimates for larger jobs which may take some time to complete the work, this way we have a real understanding of what it takes to quote you project accurately.
- What is your typical process for working with a new customer?
When we work with a new client we want to know all the information regarding the plumbing service they are seeking. This is why we offer very low cost diagnostic fees. We will come out to your home to assess your plumbing issue so we can give you an exact quote on the repair or install you need done. We then intern credit you back the diagnostic fee saving you even more money on your repair.
- What education and/or training do you have that relates to your work?
Master Plumbers take a classes every two years to be updated on any all the new codes. Our code book gets updated every two years.