Credentials

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?
  My prices are fixed and do not change no matter how many tax forms you have. I believe in the value added to the customer when offering my services, that is why I have developed a fixed pricing strategy. You can learn more about my pricing on my website. Bottom line is, you will know how much it costs before I begin to do the work for you.
• What is your typical process for working with a new customer?
  1. Contact me about your problem (accounting, payroll, tax) 2. We will agree about the scope of the work (handshake or written agreement) 3. Send me the required documents needed to begin and complete the work (mail, email, or upload to a secure folder) 4. Maintain contact during work progress (be available for any questions via email, text, phone or any other communication media) 5. Complete the work and make sure you are satisfied 6. Bill you for my service (e-file authorization form must be signed and bill paid before return can be e-filed) 7. Provide you with reports or copies of filed tax returns 8. Feel free to contact me with questions, I will do my best to be helpful
• What education and/or training do you have that relates to your work?
  Master of Accounting - Oakalnd University (2012) Bachelor in Economics - Oakland University (2009) Bookkeeping Certificate - PrimeTech Institute (2002) 10 years of experience doing bookkeeping 8 years of experience in tax preparation 7 years of experience in corporate accounting 4 years of experience in payroll