About this pro
Even though all of them were courteous, they seem to lack experience. When I initially called them through thumtack, one of them reviewed all our furniture, boxes and told us that we would need a 26 foot truck and hence we were priced 2200$ flat rate. The same guy showed up along with John, who owns the company telling us that they want to make sure what exactly they are moving. They left and 2 hrs later they called me saying that I would need a bigger truck and hence I need to pay 3200$ but as they agreed to 2200$ in the past they would come to a deal of 2700$. I offered them 2500$ and they agreed. Next day they showed on time but only two of them rather than 4 or 6 people as promised. I was very unfortunate that it was raining very heavily through out the day and it took the whole day for to load. As I was moving to chicago we agreed to deliver it the next day. But we had a rough time as the truck they brought was not enough for my stuff. After an hr they decided to get their mini truck and load a few other things. I had to come back to michigan one more time to complete my move through my mini van. When they unloaded the stuff we had rush through as well because it was raining intermittently. The boxes they brought in mini truck was saoked with rain water. Luckily most of the stuff was shoes and other material from garage. When we started sorting out things we realized that they have broken the tv stand. My kids bunk bed was not assembled properly as ladder is left loose, along with few dents and scrathces in both the houses. Even after all this I felt that it was very hard physical work to move and hence I paid them a tip of 200$. This is my firsr cross country move and it proved very rough physically, mentally and emotionally. I wish the movers were a bit more accurate and proffessional than what they were and not break the trust by increasing the price at the last moment.Jun 30, 2015Verified
Very professional, all of my things were moved without benign damaged. Very friendly. I highly recommend these guys!Nov 21, 2014Verified
Very professional and efficient...After a grueling 10 hour move, these 3 guys still had great attitudes...worked hard to accommodate every request. I would use them again and recommend them to friends and relatives. Thanks, Superfly!Nov 17, 2013Verified
I have never seen a better packed moving truck. The workers were courteous and nice. The price was better than others and there were no hidden costs. They did a great job and will recommend them to everyone.Aug 5, 2013Verified
Used Superfly Movers they were dependable, on time, great priceJul 29, 2013Verified
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- How did you get started doing this type of work?We wanted to help people move. After moving ourselves and several bad experiences we met a guy that want to start a moving company and did a terrific job. So, we partnered up and have been helping people together ever since.
- What types of customers have you worked with?Full service moves of residential and commercial customers. We can provide the labor and the truck, or if you prefer to provide the truck we can offer a discount to provide only the moving labor.
- What advice would you give a customer looking to hire a provider in your area of work?Find the best. We guarantee your satisfaction, if you are not happy with the guys we send, just let us know and we'll send replacements right away.