When I arrived at the showroom, I was kindly greeted by Hannah. I spent about and hour and a half looking over carpet and Hannah was kind to offer bottled water while I stressed over carpet selections for an aging mother.
Due to time constraints the carpet needed to be installed right away. I picked out in stock samples (which Hannah pointed out to me) in the showroom on Saturday, Ayman brought the samples to the house on Monday, and what my wife and I picked was installed on Tuesday. The timing was wonderful (the installers even showed up over an hour early)!
There were moments with the installers that made me nervous (language barrier, and I'm not sure how well they understood English).
There were some installation procedures I questioned (like entry plates in the entry way to rooms as opposed to tack strips, and the use of double sided adhesive as opposed to entry plates). I had wanted double sided adhesive for the entry ways that the installers did not have, or something other than tack strips to the entry ways so that there would be no chance of the tack strip nails pricking feet. The installers helped me to choose the appropriate plates and I was not charged extra for them. It would be good for the salesman to offer these options while a customer is selecting the carpet.
The installers asked for my opinion a couple times during the installation, and once again when the installation was finished. The carpet looks like it was stretched correctly, and we're happy with the results!