2. Bluphin.com Computer Repair of Cleveland
- 6 years in business
- 4 hires on Thumbtack
- Serves Rochester Hills, MI
"I have worked with both the Cleveland and D.C. offices of Bluphin.com, and both were great. Its the same customer service and admin staff for both offices though, so its a seamless experience, its just a matter of which shipping address they have you use to get your laptop to them.
We have used them for remote phone support where they logged in to our computer (with our permission of course) and helped us setup our wifi network and setup a new password and even got it to run faster. We felt completely safe the whole time and they explained everything they were doing to us. We were rather creaped out by the idea of someone helping us remotely but it was actually really great, and seamed way easier for us and them vs an in person visit. We have also had them repair a few family laptops now, and all have come out great. One wasn't repairable, but they pulled that data off it and put it on a new one all included in the price of setting up the new one. Couldnt ask for better than that! We are in Seattle, and nothing comes cheap here, so to say dealing with Bluphins reasonable prices is a welcome relief is an understatment."