|Monday||9:00 a.m. to 5:00 p.m.|
|Tuesday||9:00 a.m. to 5:00 p.m.|
|Wednesday||9:00 a.m. to 5:00 p.m.|
|Thursday||9:00 a.m. to 5:00 p.m.|
|Friday||9:00 a.m. to 5:00 p.m.|
|Saturday||9:00 a.m. to 5:00 p.m.|
Computer Services of Michigan
About this pro
Great serviceApr 17, 2018VerifiedMaureen L.'s reply
Thank you , we hope all is well. remember if you need anything just give us a call.
Maureen is a caring receptionist. I never saw Ray, but he removed all threats and remote accesses on my pc. He unclogged the fan, replaced hard drive, and installed OSX10.8 He copied recovered data to proper locations. The charge was reasonable.Dec 20, 2017Maureen L.'s reply
It was great meeting you Ken, If you should have any questions or concerns always feel free to contact us. Maureen
Maureen is delightful ... she was able to review my situation & explain the repair to me in a way that I understood. They were able to repair my laptop & kept the charge very reasonable. I would highly recommend Maureen & Ray for any computer problems. Thank you !Oct 5, 2017Maureen L.'s reply
Thank you, Maureen
Easy to work with as well as communicate with. Work was done in a timely fashion.Sep 14, 2017
I highly recommend Computer Services of Michigan. I spilled a combo of water and Cointreau on the key board of my HP (bought in the fall of 2016) lap top which was a sticky mess. They were able to fix it like new! Maureen was my main contact there and she is a gem. 6 stars out of 5.Aug 29, 2017VerifiedMaureen L.'s reply
Aww 6 starts thank you Charlie. It was great working with you.
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- What should the customer know about your pricing (e.g., discounts, fees)?Most services range between 1.5 hrs - 2.5 hrs of labor. So you are talking between $97.50 - $162.50. If parts are needed I will call you first with a price. If it is not worth fixing, we will be honest with you. We do not sell computers but I help over 500 people a year pick out and buy new ones.
- What is your typical process for working with a new customer?When you come in we have a cart (gurney) to put the computer on. Sadie or I will fill out a form asking you your contact information and a summary of what you are experiencing. It is helpful if you bring in your software, & power cord (laptops). We then let you know that it usually takes between 2-4 business days and if anything is funny we will call. That is it it is easy.
- What education and/or training do you have that relates to your work?Ray has been doing this since 1976, he helped write some of the MS testing , is an electrical engineer. My background is psychology & the 19 years of working with Ray. I will help you before and after. we will call you about a week later and see if you have any questions.