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Early days yet but Lisa has been most impressive in her response time and taking over a couple of properties from two separate Management agents would be a test but I have utmost confidence in her professionalism but now starts the hardwork of making my investment work for me and not for Garner Management agents. Eventually it turned out to be the biggest mistake of my life and I still regret trusting that person with my property. I will take time when I get the chance to sort out the mess she left me with when she suddenly resigned after I queried some of the expenses and she refused to give the new management agent the keys to my properties and refused to claim the utility bnills she had been paying for the tenant all the time she let one of the properties.Jan 25, 2018VerifiedPhoenix Property Management's reply
You did have two properties in the city of Detroit. However, you did not want to spend the money to register either one of them as rentals. In addition, I gave you my 30-day notice you did not terminate me in addition, I quit working for you a year ago why would you wait a year to write a poor review. Phoenix is extremely professional and we try to work for the client, investor as well as maintaining tenants increasing your revenues. There was a tree growing in the middle of your property and you did not want to do anything with it. You claimed that a real estate agent not related to us was also pulling a scam. I believe that you would like to put your poor investment decisions on other people. We have a 5-star rating because we always try to do the right thing..
Pro-active and engaging, fingers crossed here is to a long term business relationshipDec 13, 2019Verified
Lisa is great. very attentive to our needs and understands owners individual needs. Seems like they have good system in place and i hope to have a long term relationship with lisa and phoenix.Feb 13, 2020Verified
Lisa at Phoenix Property Management met with us to discuss taking over management of our duplex. We were impressed by the reviews left on Thumbtack, and further impressed when we met her to discuss our situation.Feb 14, 2020Verified
Lisa gets right back to me when I have a property question.Jan 8, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Rates start at 8.5% and may decrease based on rental income or multiple units.