Hired 38 times
70 years in business
Cash, Square cash app, Zelle
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I had a great experience. I contacted them and needed service same day. Michael met me at my business and steam cleaned my carpet. Deodorized, and removed stains. Everything smells much better, and feels much cleaner! Thanks!Aug 15, 2018Verified
Courteous, professional,reasonable, knowledgeable. I hired to tear out carpeting and he offered to clean, screen and coat with polyurethane for a reasonable price. Very prompt service.Aug 18, 2018Verified
The B&B team has been coming to my home for almost a year and I’ve been thrilled with their service. Friendly & dependable, they do a great job! In addition to the regular clean, they also offer special projects (gutters, carpet cleaning, etc.) at a reasonable rate. I plan to continue with B&B for years to come!Jan 28, 2020
These guys responded to my request quickly. They were professional and took their time to make sure the job was done well. My rugs look great after this thorough clean. I will use them again.Dec 20, 2019VerifiedB&B Systems's reply
Thank you very much. I'm glad we could help. Looking forward to seeing Wesley Snipes and Marvin Hagler again!
Worst service ever, he doesn’t have a actual van equipped with the tools needed to do the job. He has a portable cleaning machine that he uses and adds water from my sink that always gets clogged. Don’t recommend him at all.Mar 9, 2020VerifiedB&B Systems's reply
Sorry you weren't pleased with results.i never told you, nor do I advertise that I have a truck mount carpet cleaner. My customers usually love the results. I worked really hard on your carpets, and we discussed the results before and after. Wish you had communicated a little better so you could have been more satisfied. Good luck in rehabing your rental. And remember what we both agreed on.
- What should the customer know about your pricing (e.g., discounts, fees)?sometimes I base it on the time sometimes it's about a job. each opportunity is different from the last. but we always try to give you the best value and service
- What is your typical process for working with a new customer?I like to get as much information as possible. so we can give you the best results possible. And we can price the job accordingly. we want you to have the best experience possible.
- What education and/or training do you have that relates to your work?I have trained with some of the best people in the industry in the Detroit metropolitan area and in Indiana. I've owned franchises and individual companies. And I'm always up on the newest and latest technology.