FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our refinishing prices are solid and based on FLOOR square footage. Extra charges for extra labor and detail/specialty work: WE CANNOT ACCEPT LIABILITY FOR YOUR APPLIANCES AND FURNITURE! Please make prior arrangements to remove or protect your property from areas to be refinished! We do our very best to protect trim work, but please expect minor scuffs to base trim if not removed in advance of sanding and staining! $30/stair refinishing $200/room of preexisting carpet/padding/tack strips needing removed $1.50/sq ft for additional screen & recoat $50/ln ft to install quarter round/shoe base molding
- What is your typical process for working with a new customer?
Every floor is unique. Floors differ by size, condition, layout, wood species, age, and other factors that make it difficult to guarantee a specific duration of work. Newly refinished floors also need time to dry and cure for at least 7 days after finishing. Most floors are finished in less than 10 continuous calendar days. Please plan to not have traffic or other construction work in areas where hardwood floors are to be refinished. We can only warranty floors that adhere to our recommended care procedures.