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The whole experience with Feature Presentation from start to finish was excellent. The office staff were responsive and very helpful, explained things in a way that made sense for me, and provided an accurate estimate. The technician who did our install was on time, polite, professional, and walked me through everything when he was done. This has been one of our better customer service experiences ever. Many thanks to the folks at Feature Presentation.Aug 21, 2019Review from GoogleFPAV Electronics's reply
Thanks Maija for the Great Review.
Purchased TV, wall mount and soundbar from Feature Presentation. They made the right recommendations, professionally installed everything, all at reasonable rates. They were the same price as the big boxes, with personal, prompt service.Home or business, highly recommend Feature for all of your television, sound and security needs.Sep 27, 2019Review from GoogleFPAV Electronics's reply
Hey Greg Thanks for the Great Review. Happy to help finish off your living room update with getting the TV mounted up and above the fireplace.
They installed a Sonos system and TVs at my personal house and everything is great. Very professional from start to finish. Highly recommend.Jan 9, 2020Review from GoogleFPAV Electronics's reply
Thanks for the Great Review. Let us know on anything and enjoy all the new Sound!
We wanted to upgrade our security system, remove our old intercom and have a video doorbell installed. They scheduled a visit and came out in time but we never received a quote.If the job was too little they should have let us know beforehand and we wouldn't have wasted our time.UPDATE:Since my post and the reply of the owner I still haven't received any call or email. If I had to call every company I ask for a quote I would be on my phone all day.I went back and searched my email (also the spam folder) and the only email from Feature Presentation Audio and Video I received was my appointment confirmation.Aug 7, 2019Review from GoogleFPAV Electronics's reply
Hermann, We sent you two seperate versions of the proposal and I personally left you a voicemail? I will email you copy receipts of these both later today? Did you ever give us a call to see if there was an issue with the email proposal? I do ask when I leave a site survey to call me if you don't see the proposal in 5 days? Also to us there is no such thing as a job to little we also would have not given you a FREE site survey if we thought it would of been a waste of time.
Great fast and friendly service. We had a tv installed on our mantle above our fireplace. They installed an electrical outlet behind the tv as well. The installation was clean no wires at all and the tech was professional. Id highly recommend feature presentation if you have the money to spare for an install.Jul 10, 2019Review from GoogleFPAV Electronics's reply
Thank you for the great review Danielle-
Matthew T. Vocino