The staff from Zero One Data Solutions LLC were very prompt and friendly. I called and left a voicemail, and I had a returned call within 1 hr. We discussed my situation, they then gave me the option of meeting me half way because of the distance. Within the next business day they had me on the phone and discussing my available choices. I had the option of using refurbished hardware, and this was able to keep me within my planned budget.
Fast, friendly, constant updates of the repair, confirmation before making further decisions then what discussed prior working with my equipment, best of all honest and down to earth reasonable.
I'd recommend Zero One Data Solutions LLC in an instant, and give 6 stars if I could.