About this pro
6 years in business
17 hires on Thumbtack
Scope of work that discussed on initial consultation was not the work that was completed. After discussing this with Troy, there was misunderstanding regarding the scope of work. Troy understood this and offered to finish painting the stucco on part of the house that we could not reach because the size of our ladder. In addition to the painting the stucco he offered us a partial refund which we were happy about. Our initial interaction got off to a rocky start but Troy did a great job to mend the fractured relationship and provide good customer service.Jul 10, 2018Verified
Troy and his team did a fantastic job installing drywall and finishing walls in our two bathrooms. Troy was quick to respond, and professional. The team was on time and finished our walls in only a few hours. Highly recommend!Jun 11, 2018Verified
Quick, professional, courteous and knowledgeable. Worth every penny.Jun 20, 2017VerifiedDetroit Abatement Demolition's reply
Melanie it was my pleasure to come in and assist with your bathroom demo. I'm glad I could help with the project and alleviate the stress caused by your prior contractor. I told you....we would have it done in one day, I stand by my word😁
They were extremely helpful and accommodating. We had our other workers in the house And they worked around them quite wellApr 10, 2017VerifiedDetroit Abatement Demolition's reply
Bill, We appreciate you and your wife for giving the opportunity to be of service to you. I hope you keep us in mind for future projects. Thank you for being part of the Detroit Abatment Demolition family. Many Blessings.
Troy and his team made a horrible job (removal of tile on motor bed) go away quickly. DAD brought in the right equipment to keep control the dust and cleaned up well before leaving. Thank you for a job well done.Apr 7, 2017VerifiedDetroit Abatement Demolition's reply
Gregg, We appreciate your review. Even though, it was a difficult project, we worked hard to accomplish the task. It was a pleasure being of service to you. Thank you.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Water & Fire Restoration is more of an insurance industry standard. We use the same program that adjuster use. This platform provides fair and competitive bidding on the same platform. Contractor and insurance adjuster always negotiate items pertaining to quotes. The end result is a happy cistomer.
- What is your typical process for working with a new customer?We conduct an initial phone call or email correspondence. Confirm an appointment for a walk thru. Provide an estimate. Wait for approval. Start work as soon as allowed. Provide great customer service and quality work. Finish the project with a Thank you.
- What education and/or training do you have that relates to your work?I continue my education every year in multiple facets of the business be it asbestos abatement supervisor/contractor, asbestos inspector to IICRC continuing education credits. I even elected going back and recieving my Associates Degree in Mechanical and pursuining my Bachelors in Construction Management.
|Sunday||12:00 midnight to 12:00 midnight|
|Monday||12:00 midnight to 12:00 midnight|
|Tuesday||12:00 midnight to 12:00 midnight|
|Wednesday||12:00 midnight to 12:00 midnight|
|Thursday||12:00 midnight to 12:00 midnight|
|Friday||12:00 midnight to 12:00 midnight|
|Saturday||12:00 midnight to 12:00 midnight|