- What should the customer know about your pricing (e.g., discounts, fees)?
I price by the square foot as each project is unique and different. If a client has a particular budget, I am certainly willing to consider it and try to work with them. Feel free to ask if we have anything currently available. The initial fee is for a two month contract, and includes set-up, tear-down, and rental for the duration of the two months. Beyond that, if need be, there is a month-to-month renewal at a percentage of the original price since it is for the rental alone.
- What is your typical process for working with a new customer?
It somewhat depends upon what service is required. The majority of our business is working with flippers and doing vacant homes. I love to chat with the client first and get some more info to get a better idea of the project. The next step is usually checking out the house itself. It gives me a chance to meet the client, and also to take notes on the property so I know what I will need coming in to the project. Then I am prepared to transform the house into a beautiful showpiece as soon as the seller is ready to roll. If the client is looking for a consultation for a lived-in home, this is a minimum two hour process which involves coming out to the property, making lists of what needs to be done in preperation for market launch, and going over it one-on-one with the client. Beyond that, I offer ala carte services which are completely up to the client as far as how much help they require going forward.
- What education and/or training do you have that relates to your work?
I have a varied background, including Real Estate, Design, and more. If it's artistic, I have probably done it. I have an ASP accreditation as well as 20 years of actual experience under my belt.