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They did an awesome job with the carpet cleaning. They rake the carpets, and worked on it for 4 1/2 hours and the end result was clean and fresh feeling carpets.May 5, 2019Verified
We had Turnover clean all our carpets and do a deep clean of our 5200 sq ft home to prepare it for sale. We are completely satisfied and impressed with the professionalism, efficiency and flexibility of Turnover. The crews worked hard and did professional quality work.Aug 9, 2018VerifiedTurnover Cleaning's reply
Thank you sooooo much for the lovely review!! We would love the chance to work with you again in the future!
It was alright. The carpet cleaning was better than the overall cleaning. I asked for and discussed a deep cleaning. They did a good job in the kitchen, but there's no way it should take two people an hour to get through my tiny kitchen. Anything over your head was still dusty. They did a nice job on the bathroom and windows. I would just consider this more of an extensive wipe down than a deep clean.Feb 29, 2020VerifiedTurnover Cleaning's reply
Hi Ann I feel really bad about this! I would have came out myself to fix these areas. Is there a day this week that would work for you? I always want my clients to be happy with their experience with us. I think the cleaners may have felt a little rushed with the time constraint (6 hours max that you didn't want to exceed). I would still like the chance to make this right, so please reach out!
We’ve used Turnover cleaning twice now for cleaning and for carpet cleaning as well. They do a phenomenal job. My house has never been this clean!Feb 28, 2019VerifiedTurnover Cleaning's reply
Thank you so much for your feedback Alana. We can't wait to clean your new place for you as well!
My first clean was great! The 2nd and 3rd - not so much. I'm going to find a different company. For whatever reason my bathroom floor is always missed. Not all of the carpet is vacuumed. Clumps of hair have been left on the floor, I'm assuming from a dirty mop? The cleaners aren't very professional. One of the duos was seen kissing in my driveway, I've been asked for paper towel because they are out. The price has been different every time which I don't like because I'm not sure what they are doing/not doing to make this fluctuate.Jul 14, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We charge $40/labor hour for standard, deep, or move out/in cleans. For eco-friendly products it is an addition $5/hr. Carpet, upholstery, tile/hard surface cleaning pricing is based on individual job. Please inquire by phone, email or thumbtack message for estimates.
- What is your typical process for working with a new customer?Since we service a large area we have become very comfortable giving quotes, through email, text, or Thumbtack. We do not come out to the home until the initial clean.
- How did you get started doing this type of work?We are a family owned business. We are a husband and wife who started our cleaning company ourselves and quickly grew our business due to our quality of work and dedication to our clients.